A practical model of value co-creation in healthcare service

L Zhang, H Tong, HO Demirel, VG Duffy, Y Yih… - Procedia …, 2015 - Elsevier
… However, their application in healthcare services still remain in the theoretical and … the
practical application of value co-creation in healthcare services. It improves the service quality by …

Service experiences and dyadic value co-creation in healthcare service delivery: a CIT approach

K Osei-Frimpong, A Wilson… - Journal of Service …, 2015 - emerald.com
… paper is to investigate value co-creation processes from the focal dyad of the patient and
the physician and how their experiences in the consulting room affect the value that is created. …

Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network

F Schiavone, D Leone, A Sorrentino… - Business Process …, 2020 - emerald.com
of healthcare organisations through a value co-creation process. A multilevel model …
that the service innovations that use an SE platform to allow the co-creation of value for the …

[PDF][PDF] Patient empowerment for healthcare service quality improvements: A value co-creation view

F Polese, AM Tartaglione, Y Cavacece - … Excellence in Services …, 2016 - academia.edu
value co-creation view and Patient Empowerment can contribute to the improvement of the
healthcare service … theoretical perspectives of Service-Dominant logic to the study of quality in …

Understanding value co-creation in complex services with many actors

N Pinho, G Beirão, L Patrício, R P. Fisk - Journal of Service …, 2014 - emerald.com
… 1) defined customer value co-creation in the context of health care as “benefit realized
from integration of resources through activities and interactions with collaborators in the …

Customers' value co-creation with healthcare service network partners: The moderating effect of consumer vulnerability

J Kim - Journal of Service Theory and Practice, 2019 - emerald.com
… patients’ value co-creation with service value network partners on the perception of service
quality … for research on customer value co-creation, transformative service research, service

Value co-creation in health care: Insights into the transformation from value creation to value co-creation through digitization

K Rantala, H Karjaluoto - … of the 20th International Academic Mindtrek …, 2016 - dl.acm.org
… This study emphasizes the necessity of the co-creation of value within the health-care sector
… of value co-creation This study illustrates a new mode of interaction in value co-creation in …

Value co-creation through patient engagement in health care: a micro-level approach and research agenda

W Hardyman, KL Daunt, M Kitchener - Public Management Review, 2015 - Taylor & Francis
… the issue of ‘value co-creation’ has received … services marketing and public management
literatures, this article offers the first elucidation of the importance of studying ‘value co-creation’ …

Value co-creation in the health service ecosystems: the enabling role of institutional arrangements

MV Ciasullo, S Cosimato, R Palumbo… - International Business …, 2017 - art.torvergata.it
… analysis of value co-creation practices in a health service eco-… and the functioning of the
health care service ecosystem, thus … logic of value co-creation (Lusch and Vargo, 2014, p. 24). …

[PDF][PDF] Exploring the antecedents for value cocreation during healthcare service provision

MY Merz, D Czerwinski, MA Merz - Journal of Business and Behavior …, 2013 - academia.edu
… of value co-creation in the context of healthcare provider-patient relationships. Finally, this
… derives value functions that can be used to model co-creation in the healthcare service