[PDF][PDF] The impact of service quality dimensions on customer satisfaction: A field study of Arab bank in Irbid city, Jordan

AFM Al-Azzam - European Journal of Business and Management, 2015 - zu.edu.jo
… This research identifies the important quality dimensions to Arab Bank to enable the bank
to develop strategies and improve the quality of service delivery. This will improve the …

Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust.

M Esmaeilpour, A Sayadi, M Mirzaei - International Journal of Business & …, 2017 - ceeol.com
impact of service quality dimensions and the level of impact … to identify the dimensions of
service quality affecting brand … enhance the quality of services will have a positive impact on …

Impact of service quality dimensions in internet banking on customer satisfaction

A George, GSG Kumar - Decision, 2014 - Springer
… This study explores service quality dimensions in Internet Banking in the State of Kerala (…
of these dimensions on customer satisfaction. The service quality dimensions identified were …

[PDF][PDF] Assessing the impact of service quality dimensions on customer satisfaction in commercial banks of Mauritius

L Vencataya, S Pudaruth, RTD Juwaheer… - Studies in Business …, 2019 - sciendo.com
… has yet analysed the impact of service quality dimensions on customer … dimensions and
factors of service quality in the banks of Mauritius and how does the identified factors impact

[PDF][PDF] Impact of service quality dimensions towards customer satisfaction in Indian Call centers

S Agarwal, D Singh, KS Thakur - Pacific Business Review …, 2013 - researchgate.net
… was to examine the impact of various service dimensions on service quality and customer
… to find out important dimensions of services having greater influence on service quality and …

[PDF][PDF] The impact of service quality dimensions on performance: An empirical investigation of Jordan's commercial banks

MN Akroush, FS Khatib - Journal of Accounting-Business and …, 2009 - researchgate.net
… relationship between service quality dimensions (functional … to test a model of service quality
which was developed for the … indicate that the service quality dimensions (functional and …

Impact of service quality dimensions on internet banking adoption, satisfaction and patronage

H Raviadaran, DO Dastane, MY Ma'arif… - International Journal …, 2019 - papers.ssrn.com
… the rendered service quality. The aim of this study is to examine the impact of service quality
on … The specific objectives for this research is: To identify if the service quality dimensions of …

[PDF][PDF] Private hospitals' service quality dimensions: The impact of service quality dimensions on patients' satisfaction

BJ Ali, R Anwer, G Anwar - Int. J. Med. Phar. Drug Re, 2021 - researchgate.net
service quality dimensions effectively and efficiently in order to improve present hospitals
service, … The goal of service quality in the healthcare industry is to provide patients with a high …

[PDF][PDF] Analyzing the impact of service quality dimensions on customer satisfaction and loyalty in the banking industry of Iran

M Molaee, R Ansari, H Teimuori - International Journal of Academic …, 2013 - Citeseer
… of service quality dimensions on customer satisfaction and loyalty. Therefore, in line with how
service quality dimensions … greatest impact on customer satisfaction and loyalty. Among the …

[PDF][PDF] Evaluation of the impacts of service quality dimensions on patient/customer satisfaction: A study of private hospitals in Nepal

R Neupane, M Devkota - International Journal of Social Sciences …, 2017 - academia.edu
… This research aims to measure the impact of service quality dimensions on patient/customer …
how the different variables of service quality will have impact on determining the patient/…