Interfirm behavior and goal alignment in relational exchanges

AT Stephen, LV Coote - Journal of Business Research, 2007 - Elsevier
… issues: (1) the influence of relational governance on perceptions of relational behaviors, and
(2) the influence of relational behaviors on perceptions of goal alignment and performance. …

Relational norms in interfirm exchanges: From transactional cost economics to the service-dominant logic

M Paulin, RJ Ferguson - Journal of Business-to-Business …, 2010 - Taylor & Francis
exchange behavior with poles labeled discrete and relational… in studies of interfirm exchange
using various definitions and … original conceptualization of relational exchange. The most …

Asset specificity roles in interfirm cooperation: Reducing opportunistic behavior or increasing cooperative behavior?

SS Lui, Y Wong, W Liu - Journal of Business research, 2009 - Elsevier
… , relational exchange theory suggests that asset specificity enhances the trust between
partners, which in turn leads to more cooperative behavior … of relational exchange theory more …

Exchange relationships and interfirm power in channels of distribution

GL Frazier, KD Antia - Journal of the Academy of Marketing …, 1995 - journals.sagepub.com
… They are no doubt correct when they describe the trend toward relational exchanges in many
… Adoption behavior or behavioral change will take place if the recommended behavior is …

Integrating reciprocity into a social exchange model of inter-firm B2B relationships

KE Voss, EC Tanner, M Mohan, YK Lee… - Journal of Business & …, 2019 - emerald.com
Purpose Reciprocity has traditionally been overlooked in social exchange models of inter-firm
relationships. Therefore, this research integrates reciprocity and its antecedents into a …

Exchange interdependence and interfirm interaction: Research in a simulated channel setting

GT Gundlach, ER Cadotte - Journal of Marketing Research, 1994 - journals.sagepub.com
… These results support the relational exchange paradigm. Findings for relative asymmetry
were not … affects each party's motivation, behaviors, and perceptions in the exchange. …

How relevant are different forms of relational behavior? An empirical test based on Macneil's exchange framework

B Sven Ivens - Journal of Business & Industrial Marketing, 2004 - emerald.com
… Soft factors such as the customer‐directed behaviors a supplier demonstrates are generally
… the relational exchange framework, this paper examines the impact of relational behaviors

The influence of relational norms and trust on customer satisfaction in interfirm exchange relationships

WR Doucette - … Satisfaction, Dissatisfaction and Complaining Behavior, 1996 - jcsdcb.com
… empirically the influence of relational norms (solidarity, role integrity, information exchange)
and trust on customer satisfaction in interfirm exchange relationships. Responses describing …

Interfirm relational drivers of customer value

RW Palmatier - Journal of marketing, 2008 - journals.sagepub.com
… aspects of an exchange (ie, relational drivers) that influence the interfirm relationship's ability
to … , may take longer to develop but have a pervasive impact on many exchange behaviors. …

Opportunism in inter-firm exchanges in emerging markets [1]

Y Luo - Management and Organization Review, 2006 - cambridge.org
… in repeated exchanges because covert behaviours seeking … coexist in repeated inter-firm
exchanges. Economic-based … execution of long-term relational exchanges and are critical in …