Factors in the ecosystem of mobile payment affecting its use: From the customers' perspective in Taiwan

H Yeh - Journal of theoretical and applied electronic commerce …, 2020 - mdpi.com
… However, the businesses that provide mobile payment in … of the mobile payment ecosystems,
which influence customers’ … influence customers’ intention to use mobile payment for …

Dynamics between the trust transfer process and intention to use mobile payment services: A cross-environment perspective

Y Lu, S Yang, PYK Chau, Y Cao - Information & management, 2011 - Elsevier
customers’ initial lack of trust in mobile payment services is a barrier in the development of
the mobile payment industry because 73.5% of all customers … using mobile payment services. …

How does the pandemic facilitate mobile payment? An investigation on users' perspective under the COVID-19 pandemic

Y Zhao, F Bacao - International journal of environmental research and …, 2021 - mdpi.com
… With the increasingly widespread popularity of mobileMobile payment (M-payment) has
been dramatically adopted … -19, customers’ psychological processes of adopting M-payment are …

Security issues in mobile payment from the customer viewpoint

K Linck, K Pousttchi, DG Wiedemann - 2006 - mpra.ub.uni-muenchen.de
… of customers. Therefore, this study seeks to approach the issue from the empirical perspective
in order … For this analysis we employ the data of the MP2 mobile payment study with 8295 …

Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective

S Moghavvemi, TX Mei, SW Phoong… - Journal of Retailing and …, 2021 - Elsevier
perspective of the adoption of mobile payment by … mobile payment is customer data
protection. Merchants are obligated to maintain the highest level of security vis-à-vis customer

The role of banks in the mobile payment ecosystem: A strategic asset perspective

A Gaur, J Ondrus - Proceedings of the 14th annual international …, 2012 - dl.acm.org
… ”mobile payment” as the use of a mobile phone or PDA (personal digital assistant) to pay for
… Furthermore, mobile payments offer a rich source of data on customer purchasing patterns …

Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness

Q Zhang, SK Ariffin, C Richardson, Y Wang - Journal of Retailing and …, 2023 - Elsevier
… This study shifts the focus in mobile payment research from adoption to the post-adoption …
customer behaviour. Our study could guide mobile payment providers to cultivate customer

[HTML][HTML] Exploring the growth challenge of mobile payment platforms: A business model perspective

M Jocevski, A Ghezzi, N Arvidsson - Electronic Commerce Research and …, 2020 - Elsevier
… In addition, customer relationships (represented through a BM design element in Fig. 1) that
an m-payment provider has with each of the customer groups plays a vital role in the viability …

Why mobile payments fail? Towards a dynamic and multi-perspective explanation

J Ondrus, K Lyytinen, Y Pigneur - 2009 42nd Hawaii …, 2009 - ieeexplore.ieee.org
… Furthermore, mobile payments are necessary to carry out … Mobile payments can provide
also new payment schemes and … reason is that mobile payments require customers to change …

Determinants influencing customers' decision to use mobile payment services: The case of Vietnam

H Phan, M Tran, V Hoang… - Management Science …, 2020 - growingscience.com
… interests of customers when using mobile payment services … ing customer decisions in using
payment services via mobilecustomers easily log in and use the mobile payment service. …