GM Ping Zhang - International journal of electronic commerce, 2001 - Taylor & Francis
… user perceptions of Web sites. First, Kano's model of quality was used in an exploratory investigation of customer quality expectations … ) customers' quality expectations change over time…
Y Afacan, H Demirkan - Journal of Engineering Design, 2010 - Taylor & Francis
… Since all universal design requirements cannot be equally … important but also to guide designers while coping with dependencies… users’ needs, capabilities and expectations in a design …
… case was triggered by the app, participants were notified and given the opportunity to either answer the use case related questions immediately or postpone them (see Figure 1b). The …
I Pettersson - International Journal of Design, 2017 - researchgate.net
… of future use. This paper uses autonomous cars as a case study with the aim of understanding characteristics of userexpectations, highlighting the temporal aspects of expectations in …
A Ulahannan, R Cain, S Thompson, L Skrypchuk… - Applied Ergonomics, 2020 - Elsevier
… Therefore there is an opportunity to investigate these varying driver expectations of partially automated driving and their subsequent effects on information preferences in the vehicle. …
… In addition to recognizing this growing need, the Libraries seized this as an opportunity to reconnect with our users and to further increase our visibility in the university community. …
S Boonen, M van der Heijden, E Giaccardi - Museum Experience Design …, 2018 - Springer
… user-centred design as an approach for developing ideas for engaging a larger audience with the Design … There lies an opportunity in designing and managing expectations. Managing …
HR Lee, JY Sung, S Šabanović… - 2012 IEEE RO-MAN: The …, 2012 - ieeexplore.ieee.org
… domestic robot design in the United States and South Korea. We investigate userexpectations from … Researchers have yet to investigate cultural differences and designopportunities for …
… To what extend do the current technological trends meet userexpectations from smart … A decision made by a smart system should meet userexpectations in order to be optimal. Users’ …