Tangible privacy for smart voice assistants: Bystanders' perceptions of physical device controls

I Ahmad, T Akter, Z Buher, R Farzan… - Proceedings of the …, 2022 - dl.acm.org
… Smart voice assistants such as Amazon Alexa and Google Home are becoming … To
address this gap in the design of smart voice assistants, especially in the case of disabling …

Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers' perspectives

S Jain, S Basu, A Ray, R Das - International Journal of Information …, 2023 - Elsevier
… With the rising popularity of voice assistants like Alexa, Siri, etc., understanding the service …
irritation and its impact on the overall performance of voice assistants. The study uses a mixed…

The insecurity of home digital voice assistants--amazon alexa as a case study

X Lei, GH Tu, AX Liu, K Ali, CY Li, T Xie - arXiv preprint arXiv:1712.03327, 2017 - arxiv.org
… home digital voice assistants supporting WiFi … voice assistants, and sketch two proof-of-concept
attacks in §III. We then propose the remedy, VSButton, in §IV, evaluate its performance in …

Ignorance is bliss? the effect of explanations on perceptions of voice assistants

W Seymour, J Such - Proceedings of the ACM on Human-Computer …, 2023 - dl.acm.org
… to scaffold accurate mental models of voice assistants, a task complicated by privacy … voice
assistant users (n=1314) measuring trust, security, and privacy perceptions of voice assistants

Alexa, may I adopt you? The role of voice assistant empathy and user-perceived risk in customer service delivery

KK Coker, R Thakur - Journal of Services Marketing, 2024 - emerald.com
… With the rapid proliferation of artificial intelligence (AI) technologies, voice assistants (VAs)
have … VAs are voice-based interfaces that use voice commands to receive and interpret …

[PDF][PDF] Examining the use of voice assistants: A value-focused thinking approach

C Rzepka - 2019 - researchgate.net
… of voice assistants (VAs). However, besides using a VA, individuals typically have various
alternatives when pursuing certain tasks. To better understand when and why users choose …

“Alexa, define empowerment”: voice assistants at home, appropriation and technoperformances

O Kudina, M Coeckelbergh - Journal of Information, Communication …, 2021 - emerald.com
… Using the conceptual frameworks of technological appropriation and human–technological
performances, while drawing on the interviews with voice assistants’ users and literature …

Effects of home voice assistants' autonomy on instrusiveness and usefulness: direct, indirect, and moderating effects of interactivity

L Lucia-Palacios… - Journal of Interactive …, 2021 - journals.sagepub.com
… of this characteristic can increase perceived performance risks and failure severity, and …
voice assistants use voice control and respond to some words to awake the smart home assistant

Exploring the determinants of users' continuance usage intention of smart voice assistants

D Pal, MD Babakerkhell, X Zhang - Ieee Access, 2021 - ieeexplore.ieee.org
The use of personal voice-assistants like Amazon Alexa and Google Assistantrisk, and
satisfaction. At present, there is little empirical evidence of user engagement with voice-assistants

The role of trusting beliefs in voice assistants during voice shopping

A Mari, R Algesheimer - 2021 - aisel.aisnet.org
voice assistants on decision satisfaction through the indirect effect of consideration set
size (n. of options), in the context of voice … trust in AI-enabled voice assistants for decision-making …