LM De Menezes - … Journal of Operations & Production Management, 2012 - emerald.com
… Individual characteristics that have been found to be associated with job satisfaction are added when employeesatisfaction is the dependent variable. These are: being a manager, age …
N Othman, SSM Mokhtar… - … Journal of Management …, 2017 - researchgate.net
… have mentioned the effectiveness of qualitymanagement system in public higher education … on qualitymanagement system, employeesatisfaction and employee performance of …
K Matzler, M Fuchs, A Schubert - Total Quality Management & …, 2004 - Taylor & Francis
… A Employeesatisfaction has become one of the critical issues in total quality management. … It has been found that employeesatisfaction drives productivity and customer …
M Anne, L Grønholdt - Total quality management, 2001 - Taylor & Francis
… that link employeesatisfaction to its determinants and, in turn, to its consequences, namely employee commitment and loyalty. The determinants of employeesatisfaction, commitment …
… In our research, people management is not an antecedent of employeesatisfaction but acts indirectly through process management and continuous improvement. Also, the study by …
A Alsughayir - European Journal of Business and Management, 2014 - core.ac.uk
… Among the questions that this research addresses is whether TQM influences employee satisfaction in Saudi organizations and if TQM strategies have an evident effect on …
JK Eskildsen, JJ Dahlgaard - Total quality management, 2000 - Taylor & Francis
… of employees is also re ected in the EFQM Excellence Model, since two of the criteria deal with employee-… In this paper a frame of reference for employeesatisfaction is constructed by …
AM Mosadeghrad - … journal of health policy and management, 2014 - ncbi.nlm.nih.gov
… affects employees’ well being (24–26). Thus, the impact of qualitymanagement on employee job satisfaction … Employeesatisfaction can result in customer satisfaction (29). Satisfied …
… In other words, instituting effective qualitymanagement practices … qualitymanagement and lower level leadership as well as the role of transactional leadership in qualitymanagement – …