[PDF][PDF] An evaluation of e-banking services on customer satisfaction: Case of National bank of Kenya

JM Marete, HP Gommans, GE George - European Journal of Business and …, 2014 - Citeseer
ABSTRACT E-banking is the remote delivery of new and traditional banking products and
services through electronic channels. It allows customers to conduct financial transactions …

An investigative study on factors influencing the customer satisfaction with e-banking in Nigeria

OJ Balogun, FA Ajiboye… - International Journal of …, 2013 - knowledgewords.com
This research work intends to investigate the factors influencing the customer satisfaction
with e-banking in Nigeria. The study covered twenty (20) randomly selected banks in …

[PDF][PDF] The impact of E-Banking on customer satisfaction in Private Commercial Banks, Sri Lanka

HKT Buddhika, T Gunawardana - Proceedings of the 9th …, 2020 - researchgate.net
Most of the modern banking institutes practice electronic banking practices for their
operations instead of traditional banking practices. Considering the information gathered …

[引用][C] The impact of E-banking on customer satisfaction in Nigeria

A Dogarawa - 2005 - econpapers.repec.org
EconPapers: The Impact of E-banking on Customer Satisfaction in Nigeria EconPapers
Economics at your fingertips EconPapers Home About EconPapers Working Papers Journal …

Study of Service quality and Customer Satisfaction in E-Banking: A Case of CRDB BANK Waterfront Branch, Dar-es-Salaam

A Lushi - 2014 - repository.costech.or.tz
The intent of the study was to assess the customer satisfaction and e banking services
quality in Tanzania the case of CRDB Bank–Waterfront Branch. The sample size for the …

[PDF][PDF] Factors Influencing Satisfaction on E-Banking.

S Kavitha - AIMS International Journal of Management, 2017 - researchgate.net
Information technology has made enormous changes in to the way in which the business
enterprises operate today. This is very much true for service industries like banks which …

[PDF][PDF] The impact of online banking of customer satisfaction in Jordan.

LB Ismail, M Alawamleh - Journal of Organisational Studies & …, 2017 - mbacademy.org.uk
Electronic communications and e-commerce have revolutionized the banking industry both
in internal operations and in dealing with customers, and modern customers in developed …

Investigating e-banking and Customer Satisfaction in Tanzanian Banks, A Case of Azania Bank LTD

N Kawamala - 2013 - repository.out.ac.tz
The study was on the E-banking and customer satisfaction in Tanzanian banks; the case of
Azania Bank LTD. The study investigated the factors which enhances the adoption of E …

E–Banking, service quality and customer satisfaction in selected Nigerian Banks

HJ Amin, PE Onyeukwu, HI Osuagwu - International Journal of …, 2018 - ideas.repec.org
Electronic banking is an important tool for all banks to survive in the competitive Nigerian
Banking Industry. This study examines the relationship between the quality of service and …

[PDF][PDF] Effect of electronic banking on customer satisfaction in Kwara State, Nigeria

A Raji, A Zameni, M Abdulwakil - International journal of academic …, 2021 - researchgate.net
This study investigated the effect of electronic banking on customer satisfaction in Nigeria's
banking industry, specifically, in Kwara State. The study determined the attributes of …