E Ert, A Fleischer - Psychology & Marketing, 2020 - Wiley Online Library
The use of sellers' personal photographs online is ubiquitous in sharing economy platforms such as Airbnb. This paper addresses two questions. First, what type of personal photos do …
There is limited systematic research that examines how the perceived trustworthiness of providers from photos and consumer comments influences consumer purchasing behavior …
Designing for trust in technology-mediated interaction is an increasing concern in CHI. In advertising, images of people have long been used to create positive attitudes to products or …
SJ Barnes - International Journal of Information Management, 2021 - Elsevier
Renting a property via a peer-to-peer platform involves a variety of risks. Humans inherently, subconsciously use facial cues as important shortcuts in making assessments about other …
People rapidly and subconsciously process information from facial images. On sharing economy platforms, facial cues can provide a useful supplement to other information …
E Ert, A Fleischer, N Magen - Tourism management, 2016 - Elsevier
Abstract 'Sharing economy'platforms such as Airbnb have recently flourished in the tourism industry. The prominent appearance of sellers' photos on these platforms motivated our …
L Zhang, Q Yan, L Zhang - Decision Support Systems, 2018 - Elsevier
Several studies have researched the antecedents influencing the perceived trust of guests towards hosts on Airbnb typically relying on survey data. However, the contribution of these …
G Bente, O Baptist, H Leuschner - International Journal of Human …, 2012 - Elsevier
Reputation scores and seller photos are regarded as two types of signals promoting trust in e-commerce. Little is known about their differential impact when co-occurring in online …
Online peer-to-peer markets, such as Airbnb, often include profile photos of sellers to reduce anonymity. Ert, Fleischer, and Magen (2016) found that more trustworthy-looking, but not …