What in a photo makes you trust a person online? A structural equation modeling approach

E Ert, A Fleischer - … Equation Modeling Approach (August 31, 2017 …, 2017 - papers.ssrn.com
The use of sellers' personal photos online is ubiquitous in sharing economy platforms such
as Airbnb. These photos generate immediate inferences (first impressions) of people's …

What do Airbnb hosts reveal by posting photographs online and how does it affect their perceived trustworthiness?

E Ert, A Fleischer - Psychology & Marketing, 2020 - Wiley Online Library
The use of sellers' personal photographs online is ubiquitous in sharing economy platforms
such as Airbnb. This paper addresses two questions. First, what type of personal photos do …

[PDF][PDF] How consumers perceive trustworthiness of providers in sharing economy: Effects of photos and comments on demand at Airbnb

C Deng, T Ravichandran - 2017 - core.ac.uk
There is limited systematic research that examines how the perceived trustworthiness of
providers from photos and consumer comments influences consumer purchasing behavior …

Shiny happy people building trust? Photos on e-commerce websites and consumer trust

J Riegelsberger, MA Sasse, JD McCarthy - Proceedings of the SIGCHI …, 2003 - dl.acm.org
Designing for trust in technology-mediated interaction is an increasing concern in CHI. In
advertising, images of people have long been used to create positive attitudes to products or …

Understanding the overvaluation of facial trustworthiness in Airbnb host images

SJ Barnes - International Journal of Information Management, 2021 - Elsevier
Renting a property via a peer-to-peer platform involves a variety of risks. Humans inherently,
subconsciously use facial cues as important shortcuts in making assessments about other …

Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research

SJ Barnes, SN Kirshner - Tourism Management, 2021 - Elsevier
People rapidly and subconsciously process information from facial images. On sharing
economy platforms, facial cues can provide a useful supplement to other information …

Trust and reputation in the sharing economy: The role of personal photos in Airbnb

E Ert, A Fleischer, N Magen - Tourism management, 2016 - Elsevier
Abstract 'Sharing economy'platforms such as Airbnb have recently flourished in the tourism
industry. The prominent appearance of sellers' photos on these platforms motivated our …

A computational framework for understanding antecedents of guests' perceived trust towards hosts on Airbnb

L Zhang, Q Yan, L Zhang - Decision Support Systems, 2018 - Elsevier
Several studies have researched the antecedents influencing the perceived trust of guests
towards hosts on Airbnb typically relying on survey data. However, the contribution of these …

To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior

G Bente, O Baptist, H Leuschner - International Journal of Human …, 2012 - Elsevier
Reputation scores and seller photos are regarded as two types of signals promoting trust in
e-commerce. Little is known about their differential impact when co-occurring in online …

The effects of facial attractiveness and trustworthiness in online peer-to-peer markets

B Jaeger, WWA Sleegers, AM Evans, M Stel… - Journal of Economic …, 2019 - Elsevier
Online peer-to-peer markets, such as Airbnb, often include profile photos of sellers to reduce
anonymity. Ert, Fleischer, and Magen (2016) found that more trustworthy-looking, but not …