Predicting innovative information systems (IS) behavior of frontline employees in hotels

KJ Lee, MS Yoo, HJ Lee, SG Kim - Journal of Quality Assurance in …, 2019 - Taylor & Francis
Although the existing information systems (IS) literature investigated technology acceptance
in the early stages of implementation, it is outdated and has a theoretical limitation in its …

Understanding innovative information systems (IS) use of frontline employees in hotels: Proactivity, psychological empowerment, self-learning, and service Quality …

KJ Lee - Global Business & Finance Review (GBFR), 2020 - econstor.eu
Purpose: As hotels make huge investments in the information systems (IS) to improve
operational efficiency and service quality, understanding the pattern of employees' IS …

Investigating factors affecting the adoption of information technology by hotels: A case study on Shiraz hotels

BM NADERI, ALI DELSHAD, F MOHAMMADI… - 2015 - sid.ir
In recent decades, INFORMATION TECHNOLOGY (IT) has become a key element in all
aspects of people's lives, especially in their working and professional lives. Application of IT …

A study of hotel employee behavioral intentions towards adoption of information technology

T Lam, V Cho, H Qu - International Journal of Hospitality Management, 2007 - Elsevier
The purpose of this study was to explore the influence of perceived IT beliefs, task-
technology fit, attitude, self-efficacy, and subjective norm on behavioral intention of adopting …

An Integrated Theoretical Model of Information Systems Success/Technology Adoption for Systems Used by Employees in the 4 And 5-Star Full-Service Hotel Sector …

E Georgiadis - 2019 - e-space.mmu.ac.uk
This study aspires to combine several components of extant theoretical frameworks of
Information Systems (IS) evaluation and develop a new mechanism/model, the Integrated IS …

Adoption of information systems in organizations: Understanding the role of institutional pressures in a collectivist culture

M Arshad, M Farooq, S Afzal, O Farooq - Journal of Enterprise …, 2020 - emerald.com
Purpose The purpose of this paper is to determine the factors influencing the adoption of
new information systems (IS) in organizations. Based on the institutional theory, this …

[PDF][PDF] A study of employees' perception of information technology adoption in hotels

CH Ko, L Pei, YH Tsai - International Journal of Organizational …, 2016 - researchgate.net
The use of information technology in the hospitality industry is driven by the need to improve
and refine customer service. However, new information technology would not be …

Factors influencing resistance to hospitality information system change

J Kim, A Hardin, S Lee - Journal of Hospitality and Tourism Insights, 2023 - emerald.com
Purpose When organizations implement a new information system (IS), they often
experience users' resistance behaviors. This study explored the effects of IS self-efficacy …

[PDF][PDF] The impact of information technology application on the hotel performance–A conceptual perspective

TTH Trang, NTP Thao - Tạp chí Khoa học, 2019 - journal.hcmue.edu.vn
Information Technology (IT) has been widely recognized in the hospitality industry as one of
the most effective ways to communicate with guests and enhanced services delivery to …

Linking key antecedents of hotel information management system adoption to innovative work behavior through attitudinal engagement

OS Omuudu, K Francis, G Changha - Journal of Hospitality and …, 2022 - emerald.com
Purpose The paper aims to examine the relationship between the key antecedents of hotel
information management system (HIMS) adoption and innovative work behavior (IWB) with …