Impact of social media usage on organizations

F Parveen - 2012 - aisel.aisnet.org
Social media is a growing phenomenon and have the biggest impact on organizations'
continual communication with customers and the public. It also plays increasingly important …

Social media usage and organizational performance: Reflections of Malaysian social media managers

F Parveen, NI Jaafar, S Ainin - Telematics and informatics, 2015 - Elsevier
Social media usage among organizations is growing tremendously. Organizations are now
building and maintaining social media public pages to improve their social network salience …

Social media as a marketing tool: Opportunities and challenges

M Yadav - Indian Journal of Marketing, 2017 - samvad.sibmpune.edu.in
It has been observed that Internet technologies and web-based applications are persistently
increasing and in the current scenario, technology is more about linking people rather than …

Social media in marketing: A review and analysis of the existing literature

AA Alalwan, NP Rana, YK Dwivedi… - Telematics and informatics, 2017 - Elsevier
People worldwide are largely engaged and attached with the web 2.0 technology and Social
media platforms. By the same token, businesses start looking at such technologies as …

[HTML][HTML] Social media and its connection to business performance—A literature review

B Emmanuel, S Zhao, SB Egala, Y Mammet… - American Journal of …, 2022 - scirp.org
Social media plays a significant role in business performance and creates two-way
communication between customers and businesses. This review presents a comprehensive …

Analyzing the role of social media marketing in changing customer experience

A Bataineh - International Journal of Data and Network …, 2022 - m.growingscience.com
Social media is becoming more and more popular as a medium for marketing and
promotion. Banks, for example, have spent a substantial amount of time, efforts, as well as …

Social media adoption, usage and impact in business-to-business (B2B) context: A state-of-the-art literature review

YK Dwivedi, E Ismagilova, NP Rana… - Information Systems …, 2023 - Springer
Social media plays an important part in the digital transformation of businesses. This
research provides a comprehensive analysis of the use of social media by business-to …

Understanding the impact of social media usage among organizations

FP Tajudeen, NI Jaafar, S Ainin - Information & management, 2018 - Elsevier
This study investigates the antecedents and impact of social media usage in organizations.
This study uses the technology, organization, and environment framework and includes …

Online social media usage behavior of entrepreneurs in an emerging market: Reasons, expected benefits and intentions

M Turan, A Kara - Journal of Research in Marketing and …, 2018 - emerald.com
Purpose Online social media has become an important marketing communication tool for
entrepreneurs and their customers because of its ability to simplify various constraints in the …

The role of social media in enhancing business performance

L Soelaiman, S Ekawati - Tenth International Conference on …, 2022 - atlantis-press.com
Today, internet technology and social media has become a common practice for
businessmen. Social media usage has now become a trend and is the most popular digital …