This practice paper reports on qualitative research examining 'digital champion'volunteers at
Newcastle City Library, focusing on their motivations for volunteering and the feelings of …

Non-profit organisations may find it difficult to demonstrate to potential volunteers what is
required in their voluntary role-resulting in a mismatch between expectations and reality for …

This seed project aimed to explore to what extent the transformative potentials of digital
technologies, in particular social media, are being realised in relation to community …

The improvement of digital infrastructures and mobile technologies creates new
opportunities for increased citizen digital participation; however, digital participation faces …

How can institutions really open up and promote their archival collections through creative
interventions? This question was posed when devising the In Our Minds project, a …

A cultural divide has been acknowledged in the UK, with people from disadvantaged (eg,
employment, education) communities least likely to participate in cultural activities. This …

This chapter provides insights into a social living lab that aimed to foster digital participation
in a rural Australian community in southeast Queensland, Australia. Research illustrates the …

This study explores the relationships that are created between an Non-Government
Organisation (NGO) and its communities by analysing the flows of information which occur …

As Drotner and Schroder (2010) identified, digital content creation is caught up in a stormy
set of conflicts and challenges arising from the public and private domains. The role of …

Libraries are often hailed as the cultural and learning hub of their communities. To deepen
community engagement and social inclusion, libraries are adopting new technologies to …