Purpose This paper aims to examine loyalty formation, including service quality, perceived
value, image and satisfaction as determinants, and their effect on the financial performance …

Purpose This study aims to investigate the drivers of loyalty in Indonesian Islamic banks,
especially group of depositor vs financing customer and single vs dual customer …

This study identifies determinants of customer loyalty to Islamic banking in Indonesia using a
structural equation model (SEM) and confirmatory factor analysis (CFA). Data of 362 …

This study attempted to determine the factors that affecting loyalty among the Islamic
banking customers. Data for the research were collected through a survey of customers of 2 …

Having customer loyalty is an important strategy in the competitive banking industry.
However, literature shows a lack of attention on assessing loyalty in the context of Islamic …

Purpose This study aims to examine the association between relationship quality, service
quality, customer satisfaction, switching barriers and Islamic banking customer loyalty using …

Banks are economically significant. Malaysian Islamic banks operate in a competitive
environment, creating the perception that a bank's sustainability and effectiveness can only …

Purpose The purpose of this study is to investigate the influential factors of customer loyalty
to Islamic banks, namely, service quality, customer satisfaction, customer engagement and …

Purpose–The purpose of this paper is to identify the determinants of consumer loyalty in
Islamic and conventional banks in the United Arab Emirates (UAE). The study has relevance …

Loyalty towards Islamic banking: service quality, emotional or religious driven? | Emerald Insight
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