In light of the COVID-19 pandemic restaurant operators had to close their dining rooms for
dine-in service for a number of weeks; however, once they were allowed to re-open concern …

Despite the massive impacts of COVID-19 pandemic on hospitality industry, only limited
papers empirically examined consumer reactions to current pandemic in the context of …

Purpose The purpose of this paper is to provide a critical synthesis of research conducted
within the hospitality and tourism industries in response to the impact of the COVID-19 …

Purpose This study aims to identify the innovative training programmes used by the hotel
industry in India to support guests and employees during the Covid-19 pandemic. It also …

The COVID-19 health crisis has engendered a set of additional health and safety regulations
and procedures (eg social distancing) to the hospitality industry. The purpose of this paper is …

Restaurant unhygienic affairs have concerned consumers and policy makers alike since the
onset of COVID-19 pandemic. The current study incorporates restaurant hygiene attributes …

Abstract User-Generated-Content (UGC) has gained increasing attention as an important
indicator of business success in the tourism and hospitality sectors. Previous literature has …

Purpose The purpose of this paper is to examine the effect of hotel safety leadership on
employee safety behavior during the COVID-19 pandemic, and the mediation role of belief …

Purpose The COVID-19 pandemic has resulted in significant changes in tourists' attitudes
and behaviors mostly as a result of confinement-related problems. Although various studies …

Taking appropriate strategies in response to the COVID-19 crisis has presented significant
challenges to the hospitality industry. Based on situational crisis communication theory …