This paper develops a strategic model to help retailers in e-commerce to define the most
important service quality dimension to evaluate their last-mile reverse logistics service …

Environmental awareness has universally driven the move for sustainable supply chain
management. Accordingly, manufacturing companies or organizations try to seek …

Business environment is full of ups and down and this makes companies to develop different
ways of using resources. By expanding life cycle of products, these ways can be cost …

The aim of this paper is to improve logistics service quality of cross border e-commerce
business. Cross border e-commerce is one of the most important industries for capturing fast …

As cross-border e-commerce has broad market space and rapid development momentum,
more and more manufacturing enterprises begin to explore the application of cross-border e …

In the present era, Reverse Logistics Support has monitored as a momentous realm, where
stuffs are transferred from point of consumption to origin. The companies who provide the …

Logistics Service Providers; LSPs become important in logistics and supply chain
management nowadays due to the outsourcing of logistics activities. The performance of …

Internet in this globalization era has arguably influenced daily business in every sector,
especially in a service sector. Consequently, the service has been changed with an …

Mobile phone products contribute the largest amount of e-waste compared with other
electronic devices. This is caused by the shortest product life cycle, consumptive behavior …

Focusing on one of the hot trending topic of e-business, this paper establishes a theoretical
model on logistics service quality of online shopping, customer satisfaction and consumers' …