There is consensus that complex problems of contemporary society call for public service
collaborations. So‐called public service logic (PSL) focuses on joint value creation among a …

Theoretically based on public service logic, this study investigates value co-creation
processes at the micro level. It explores the connections between responsibilization, value …

It is increasingly argued that public management should build on a service logic instead of
the prevailing manufacturing logic of New Public Management (NPM). Drawing from three …

This article argues that while the idea of public service-dominant logic (PSDL) has much to
offer, there remains room to extend it. First, the article fine-tunes the argument that co …

This paper applies a service ecosystems perspective on the public service logic to evaluate
the benefits and challenges this view brings to the management of public services. First, the …

As has been argued elsewhere, the model of public service management (the New Public
Management, or NPM) that dominated public service reform since the late 1970s to the …

Drawing from collaborative public management, this article seeks to contribute to public
service logic by focusing on what precedes the public service user's realization of value: the …

This paper argues that the theoretical foundation for studying the ecosystemic nature of
value creation is lacking within the public service logic (PSL). To address this limitation, the …

Purpose–Healthcare system embraces legal, ethical and socio-economic instances,
involving several actors with different priorities, resources and influences. Characterized by …

This paper reports on a study of value co-destruction in public services, ie diminishment of
value by interaction between providers, users, and other actors. The goal is to contribute to …