Aim: The aim of the study was to determine how adequate were the resources,(equipment
and personnel), process (client-provider interaction), and outcome components of quality of …

Background: One principal determinant of uptake and continued utilization of maternal
health services is overall client satisfaction. The public and private sectors supply substantial …

Introduction: all pregnant women are at potential risk of obstetric complications; majority of
which can be treated if appropriate care is accessed promptly. A shift in focus to quality of …

Background: This is a cross-sectional descriptive study aimed at assessing antenatal care
service attendees' perception of quality of maternal healthcare (MHC) services in Anambra …

Objective: The level of service satisfaction of a client determines further utilization and also
recommendations to others. Thus, this study assessed client satisfaction with Maternal …

Aims: Client satisfaction is the extent to which the clients feel that their needs and
expectations are met by the service provided, it is a sensitive tool used in measuring quality …

Background/Aims An evaluation of patient satisfaction of the quality of healthcare facilities
and services provides feedback to enhance improved service delivery. Patient satisfaction …

Background: The Service Provision Assessment (SPA) survey is a nationwide facility-based
survey that measures the ability of health facilities to provide quality preventive, diagnostic …

Background: Clientsf knowledge, perception of and satisfaction with the quality of maternal
health services (QMHS) enables maternal health programs to assess the impact of their …

Maternal morbidity and mortality has remained unacceptably high in sub-Saharan Africa,
including Nigeria, despite concerted efforts at its reduction, by various stakeholders and …