We took a social robot Pepper to a shopping mall for one day to see what kind of initial
responses it draws from people. We observed that the robot was quickly surrounded by …

In this paper, we describe a large-scale (over 4000 participants) observational field study at
a public venue, designed to explore how social a robot needs to be for people to engage …

We present the design of the Snackbot, a robot that will deliver snacks in our university
buildings. The robot is intended to provide a useful, continuing service and to serve as a …

Social robots are becoming increasingly prevalent in the real world. Unsupervised user
interactions in a natural and familiar setting, such as the home, can reveal novel design …

Human-robot interactions that involve multiple robots are becoming common. It is crucial to
understand how multiple robots should transfer information and transition users between …

We found that children sometimes abuse a social robot in a hallway of a shopping mall.
They spoke bad words, repeatedly obstructed the robot's path, and sometimes even kicked …

Social robots have been used to provide services in many public spaces. However, many of
them are autonomous robots that have poor natural language conversation skills. It is …

Social robots working in public space often stimulate children's curiosity. However,
sometimes children also show abusive behavior toward robots. In our case studies, we …

Social robots can prove to be an effective medium of instruction and communication to users
in a public setting. However their range of interaction in current research is not known. In this …

Social robots and autonomous social agents are becoming more ingrained in our everyday
lives. Interactive agents from Siri to Anki's Cozmo robot include the ability to tell jokes to …