People are increasingly dependent upon technology. However, companies' large-scale
investments to establish ongoing loyalty to technology platforms and ecosystems show …

The complexity of the emotional presentation of users to Artificial Intelligence (AI) virtual
assistants is mainly manifested in user motivation and social emotion, but the current …

As AI-enhanced technologies become common in a variety of domains, there is an
increasing need to define and examine the trust that users have in such technologies. Given …

Intelligent assistants, such as navigation, recommender, and expert systems, are most
helpful in situations where users lack domain knowledge. Despite this, recent research in …

Abstract Smart Personal Assistants (SPA) fundamentally influence the way individuals
perform tasks, use services and interact with organizations. They thus bear an immense …

Purpose With the continuous improvement of artificial intelligence (AI) technology, intelligent
personal assistants (IPAs) based on AI have seen unprecedented growth. The present study …

We describe experiments towards building a conversational digital assistant that considers
the preferred conversational style of the user. In particular, these experiments are designed …

As an emerging market for voice assistants (VA), the healthcare sector imposes increasing
requirements on the users' trust in the technological system. To encourage patients to reveal …

The present study examined how users adjusted their trust towards an automated decision
aid. Results revealed that a valid recommendation of the decision aid increases whereas an …

Artificial Intelligence (AI) technologies are one of the new technologies with new
complicated features, that are emerging in a fast pace. Although these technologies seem to …