Purpose: The aim of this paper is to examine the effect of service quality on the customer
satisfaction in restaurants in Pune, India as well as to determine that which dimensions of …

In the foodservice industry, clients judge not only the product standard but also the service
quality they receive during their restaurant experience. Therefore, when the importance of …

The purpose of this study is to contribute to the literature of service quality importance in
restaurant industry. The study has been based upon the Servqual technique and Dineserv …

The tourism industry is an industrial phenomenon that is being developed to improve the
economic condition of most countries in the world. Restaurants are part of the tourism …

Service quality in retail establishments is important for customer satisfaction, retention and
also to enhance customer loyalty towards the organization and its products or services. The …

One of the most significant factors for a service firm's growth, success and decline is the
quality of services provided. It is certainly a key element that ensures the survival of a service …

Service quality is important to the service supplying organizations including the restaurants.
The restaurateurs should consider more about quality of their services. Then, they can …

The purpose of the study is to investigate service quality and its impact customer satisfaction
in restaurant industry in Pakistan. And also examines that how different levels of service …

In the hospitality industry improved service quality is essential to make customer happy. The
rapid growth of the hospitality industry in the first decade of the 21st century forced the …

Abstract Service quality is an inherent characteristic of hospitality industry, contributing
significantly to the overall growth of the industry. With cut throat competition and ever …