Any service's main goal is to fulfil consumers' needs. Because each service has its own
qualities, measuring service quality can be quite subjective. However, experts have studied …

The major objective of any service is to meet need of the customers. Due to unique
characteristics of services, measurement of service quality becomes very subjective. But …

This study provides a comprehensive analysis of research related to restaurant service
quality. From 2008 to mid-2023, a total of 57 articles were collected following the specific …

Today's restaurant-goers are more concerned about having a high quality experience of
dining. They expect atmosphere and entertainment and prefer restaurants with a personality …

A number of studies have established that service quality has a direct impact on a
restaurant's profitability. This study made an empirical assessment of customers' perceptions …

Abstract Service quality is a topic which has received the attention of researchers in recent
years and is currently viewed from two perspectives. One perspective is that of the service …

The purpose of this study is to enhance an understanding of service quality in fast-food
restaurants by developing a conceptual framework and measurement scale. Based on an …

The object of this study is to compare the different perspectives with regard to service quality
between restaurant customers and restaurateurs in Taiwan. The sample included 1,084 …

In the foodservice industry, clients judge not only the product standard but also the service
quality they receive during their restaurant experience. Therefore, when the importance of …

The purpose of this study is to measure the relationship between service quality and food
quality towards customer loyalty. This study also measures customer satisfaction as the …