A holistic framework for TQM in the software industry: a confirmatory factor analysis approach

G Issac, C Rajendran… - Quality Management …, 2004 - Taylor & Francis
Global competition, which has now become fierce because of advancements in technology
and changing equations in the global economy, has made its impact on the software …

A conceptual framework for total quality management in software organizations

G Issac, C Rajendran… - Total Quality Management …, 2004 - Taylor & Francis
The factors of ever-increasing customer demand, global competition, and software quality
have made the process of software development with a focus on quality quite demanding …

TQM implementation factors for software development: an empirical study

MJ Parzinger, R Nath - Software Quality Journal, 1998 - Springer
There is a need for methodologies which can enhance the quality of software and improve
software developmental efficiencies. One such approach commonly used by software …

A study of the relationships between total quality management implementation factors and software quality

MJ Parzinger, R Nath - Total quality management, 2000 - Taylor & Francis
Many software development enterprises are using total quality management (TQM)
methodology to improve developmental efficiencies and enhance the quality of software …

Quality initiatives in an Indian software organization: a case study

A Ahmed Wali, AD Gupta, SG Deshmukh - Work study, 2000 - emerald.com
In the present economic context of liberalization and globalization, Indian organizations face
many challenges. Customer focus is essential as is a corresponding emphasis on the quality …

The role of software process improvement into total quality management: An industrial experience

RL Della Volpe, FSM Nobre… - Proceedings of the …, 2000 - ieeexplore.ieee.org
NEC do Brasil-NDB is a telecommunication company that encompasses Brazilian and Latin
America markets by providing products and solutions to its customers. With its business …

Software quality: An overview from the perspective of total quality management

SH Kan, VR Basili, LN Shapiro - IBM Systems Journal, 1994 - ieeexplore.ieee.org
This essay presents a tutorial that discusses software quality in the context of total quality
management (TQM). Beginning with a historical perspective of software engineering, the …

The application of total quality management to software development

J Carroll - Information Technology & People, 1995 - emerald.com
Quality is an important issue for software development. Totalquality management (TQM) has
been suggested as a solution to softwarequality problems. The key elements of TQM as it …

A manager's guide to total quality software design

B Gong, DC Yen, DC Chou - Industrial Management & Data Systems, 1998 - emerald.com
Applying total quality management (TQM) to the software development process can control
software quality and productivity. Selecting suitable tools for the TQM process can …

Quality function deployment usage in software development

S Haag, MK Raja, LL Schkade - Communications of the ACM, 1996 - dl.acm.org
Quality, even more than productivity, of software is emerging as the key issue in the 1990s
[19], establishing product quality and product development efficiency as equally important …