What creates trust and who gets loyalty in social commerce?

J Yeon, I Park, D Lee - Journal of Retailing and consumer services, 2019 - Elsevier
With the spread of smartphones and the growth of Internet retailing, new possibilities for
social commerce have opened up within existing social network services (SNSs). Within …

A social commerce investigation of the role of trust in a social networking site on purchase intentions

N Hajli, J Sims, AH Zadeh, MO Richard - Journal of business research, 2017 - Elsevier
Trust is a crucial issue in online shopping environments, but it is more important in social
commerce platforms due to the salient role of peer-generated contents. This article …

The driving forces of Facebook social commerce

AS Al-Adwan, H Kokash - Journal of theoretical and applied electronic …, 2019 - mdpi.com
Trust is viewed as a crucial factor in social commerce due to the prominent role and
significant amount of peer-generated contents. The current study aims to investigate the …

[HTML][HTML] Trust development and transfer from electronic commerce to social commerce: an empirical investigation

L Chen, R Wang - american journal of industrial and business …, 2016 - scirp.org
The development of social networking sites (SNSs) and Web 2.0 technology have given rise
to a new electronic commerce paradigm called social commerce. Social commerce is a …

Uncovering the role of consumer trust and bandwagon effect influencing purchase intention: an empirical investigation in social commerce platforms

R Anantharaman, S Prashar… - Journal of Strategic …, 2023 - Taylor & Francis
Owing to the increased use of social media and networking, social commerce is gaining
popularity among industry experts and academia. As a result, there are ongoing concerns …

Antecedents and consequences of trust in online product recommendations: An empirical study in social shopping

KL Hsiao, J Chuan‐Chuan Lin, XY Wang… - Online Information …, 2010 - emerald.com
Purpose–This paper aims to improve understanding of the reasons why people trust the
information about product recommendations on social shopping networks of websites, a …

Social word of mouth: How trust develops in the market

N Hajli, X Lin, M Featherman… - International Journal of …, 2014 - journals.sagepub.com
Consumer trust is essential for a business to successfully promote new products and
services. This paper develops a trust model from a social commerce perspective by …

Building e-commerce satisfaction and boosting sales: The role of social commerce trust and its antecedents

X Lin, X Wang, N Hajli - International journal of electronic …, 2019 - Taylor & Francis
Consumers are relying increasingly on social commerce for making their purchase
decisions, and e-vendors have great interests in applying social commerce features in the …

The impact of positive valence and negative valence on social commerce purchase intention

N Hajli - Information Technology & People, 2020 - emerald.com
Purpose New research emphasizes the importance of social communications in e-
commerce purchase decision-making processes but there are many technical and social …

Understanding consumers' trust in social media marketing environment

M Irshad, MS Ahmad, OF Malik - International Journal of Retail & …, 2020 - emerald.com
Purpose The purpose of this study was to examine the impacts of consumers' motivations (ie
remuneration, social, and empowerment) on online purchase intentions mediated through …