An empirical investigation of mobile data service continuance: Incorporating the theory of planned behavior into the expectation–confirmation model
B Kim - Expert systems with applications, 2010 - Elsevier
Due to the rapid growth of mobile data service (MDS), research into MDS continuance has
recently emerged as an important issue in information systems (IS) and marketing literature …
recently emerged as an important issue in information systems (IS) and marketing literature …
An empirical examination of users' post-adoption behaviour of mobile services
T Zhou - Behaviour & Information Technology, 2011 - Taylor & Francis
Extant research has focused on the initial adoption and usage of mobile services and paid
little attention to the post-adoption and continuance usage. However, unless users continue …
little attention to the post-adoption and continuance usage. However, unless users continue …
Understanding continuance usage of mobile sites
T Zhou - Industrial Management & Data Systems, 2013 - emerald.com
Purpose–The purpose of this research is to draw on both perspectives of technological
perceptions and flow experience to examine continuance usage of mobile sites …
perceptions and flow experience to examine continuance usage of mobile sites …
An empirical examination of continuance intention of mobile payment services
T Zhou - Decision support systems, 2013 - Elsevier
Retaining users and facilitating their continuance usage are crucial for mobile payment
service providers. Drawing on the information systems success model and flow theory, this …
service providers. Drawing on the information systems success model and flow theory, this …
The effects of service interactivity on the satisfaction and the loyalty of smartphone users
Despite the spectacular growth in the use of smartphones in recent years, still deeper
attention on the possibility of continuous development is needed. In this regard, it has …
attention on the possibility of continuous development is needed. In this regard, it has …
Modeling users' acceptance of mobile services
T Zarmpou, V Saprikis, A Markos… - Electronic Commerce …, 2012 - Springer
The success of mobile services adoption hinges on their ability to cover user needs and
attract consumer interest. The extant literature focuses on understanding the factors that …
attract consumer interest. The extant literature focuses on understanding the factors that …
An espoused cultural perspective to understand continued intention to use mobile applications: a four-country study of mobile social media application usability
As most mobile applications are tailored for worldwide consumption, it is a significant
challenge to develop applications that satisfy individuals with various cultural backgrounds …
challenge to develop applications that satisfy individuals with various cultural backgrounds …
Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model
C Tam, D Santos, T Oliveira - Information Systems Frontiers, 2020 - Springer
The use of mobile applications (apps) has been growing in the world of technology, a
phenomenon related to the increasing number of smartphone users. Even though the …
phenomenon related to the increasing number of smartphone users. Even though the …
Factors affecting stickiness and word of mouth in mobile applications
Purpose The purpose of this study is to investigate user perceptions of mobile app
characteristics and interrelationships among identified mobile app characteristics, perceived …
characteristics and interrelationships among identified mobile app characteristics, perceived …
Understanding the factors affecting consumers' continuance intention in mobile shopping: the case of private shopping clubs
This study aims to determine the factors affecting the continuance intention in using mobile
shopping apps and websites. Within the scope of the study, a research model is proposed …
shopping apps and websites. Within the scope of the study, a research model is proposed …