[PDF][PDF] The impact of e-banking on the use of banking services and customers satisfaction

DP Renu, K Singh - International Journal of Trend in Scientific …, 2019 - academia.edu
In the modern era of technology. Every work in the human life is much easier than the
traditional one. Due to technology everything is computerized. Banking is also the one from …

Technology adoption: A conjoint analysis of consumers׳ preference on future online banking services

SY Dauda, J Lee - Information Systems, 2015 - Elsevier
The importance of service delivery technology and online service adoption and usage in the
banking industry has received an increased discussion in the literature in recent years …

Examining the interplay of internet banking service quality, e-satisfaction, e-word of mouth and e-retention: a post pandemic customer perspective

P Dangaiso, P Mukucha, F Makudza, T Towo… - Cogent Social …, 2024 - Taylor & Francis
Online service quality acts as a lever that service providers use to drive e-customer retention
in most affluent economies globally. Given the exponential growth in the adoption of internet …

[HTML][HTML] E-banking challenges in pakistan: an empirical study

Z Hussain, D Das, ZA Bhutto… - Journal of Computer and …, 2017 - scirp.org
Electronic banking has provision networks that replaces and replicated various activities
currently executing by the bank. Hence e-banking now plays a vital role to carry out the …

[PDF][PDF] Ready to E-bank: An exploratory research on adoption of e-banking and e-readiness in customers among commercial banks in Pakistan

H Abid, U Noreen - Spider, 2006 - researchgate.net
This research paper provides a connected study of two broad areas of e-readiness with
respect to online banking especially for the Pakistani banks and the banking consumers–(1) …

[HTML][HTML] The impact of M-banking quality service on customers satisfaction during Covid-19 lock down: The case of Bank of Abyssinia, Ethiopia

E Ketema - African Journal of Marketing Management, 2020 - academicjournals.org
ABSTRACT COVID-19 pandemic posed a great challenge for the financial industry in
Ethiopia leading to an increase of mobile banking services which becomes a new normal …