The continued growth of ride-hailing usage creates the need for policymakers to understand
the factors that affect the adoption and utilization of ride-hailing services. Attitudinal and …

In the last decade, ride-hailing services have spread all over the world. While these
technology-enabled services account for a small part of the modal split in many Western …

Ride-hailing services (eg, Uber, Lyft) have drawn attention as a disruptive innovation in the
tourism industry as they provide a new option for transport while on vacation or a business …

The outbreak of the COVID-19 pandemic has caused big changes to customers' perceptions
and attitudes towards ride-sharing apps. The purpose of this article is to examine the factors …

Ride-hailing services are shaping travel behaviours and emergent urban mobility patterns.
From their initial diffusion centres in North America and Europe, these on-demand mobility …

App-based ride-hailing, as an alternative to traditional taxis, has attracted a lot of interest
recently. Ride-sourcing has changed the local passenger transport industry and is seen as a …

Ride-hailing services are increasingly consolidating their role in the transport sector in low-
and middle-income countries where there is limited investment in public transport. However …

Purpose The purpose of this paper is to investigate the enabling factors and the customers'
acceptance of ride-hailing in Indonesia. Design/methodology/approach The authors adopt …

As an effective mobility solution enabled by information and communication technology
(ICT), the ride-hailing app promises passengers attractive benefits with vehicle-travel such …

App-based ride-hailing is a newly emergent mode of travel that is expected to influence
passengers' travel behavior significantly. In this study, we define app-based ride-hailing …