An empirical study of consumers' intention to use ride-sharing services: using an extended technology acceptance model

Y Wang, S Wang, J Wang, J Wei, C Wang - Transportation, 2020 - Springer
Ride-sharing has received great attention recently and is considered to be a sustainable
transportation mode. Understanding the determinants of the consumers' intention to use ride …

The formation of passenger loyalty: Differences between ride-hailing and traditional taxi services

DQ Nguyen-Phuoc, PTK Tran, DN Su… - Travel Behaviour and …, 2021 - Elsevier
Background Taxi services have played an essential role in the transport system as they
contribute to urban mobility. With the rapid development of information and communication …

Ride-hailing apps' continuance intention among different consumer groups in Indonesia: the role of personal innovativeness and perceived utilitarian and hedonic …

AA Fauzi, ML Sheng - Asia Pacific Journal of Marketing and Logistics, 2021 - emerald.com
Purpose This research aims to examine the relationship of personal innovativeness,
perceived value (consisting of perceived utilitarian and hedonic value) and continuance …

Do motorcycle-based ride-hailing apps threaten bus ridership? A hybrid choice modeling approach with latent variables

MZ Irawan, PF Belgiawan, TB Joewono… - Public Transport, 2020 - Springer
The emergence of motorcycle-based ride-hailing services provides more transportation
options to users in developing countries like Indonesia. However, many people currently …

MARKETING STRATEGIES AND PASSENGERS'ADOPTION OF RIDE-HAILING SERVICES

S Etuk, EE James, UE Joseph - International Journal of Management & …, 2022 - fepbl.com
This study examined marketing strategies and passengers' adoption of ride-hailing services.
Its specific aim was to assess the influences of marketing communication, service quality …

Consumer attitude and intention toward ridesharing

I Cheah, AS Shimul, J Liang, I Phau - Relationship Marketing in …, 2023 - taylorfrancis.com
This paper aims to examine the factors affecting consumer's intention to participate in the
sharing economy in particular toward ridesharing services. Data were collected from UberX …

Adoption of E-hailing applications: A comparative study between female and male users in Thailand

A Ruangkanjanases… - … , Electronic and Computer …, 2018 - jtec.utem.edu.my
E-hailing, a process of ordering a taxi via mobile devices, has become popular in Thailand
recently. This study focuses on applying Diffusion of Innovations Theory and Technology …

[HTML][HTML] Passenger's satisfaction with service quality of app-based ride hailing services in developing countries: case of Lahore, Pakistan

SAH Shah, H Kubota - Asian Transport Studies, 2022 - Elsevier
App-based ride hailing services (ABRHS) are becoming increasingly popular among
masses in recent years. The assessment of customer's satisfaction with service quality of …

[HTML][HTML] Ridesourcing vs. traditional taxi services: Understanding users' choices and preferences in Spain

Á Aguilera-García, J Gomez, G Velázquez… - … Research Part A: Policy …, 2022 - Elsevier
Both the traditional taxi and ridesourcing market provide similar on-demand door-to-door
transportation services from the users' viewpoint, although operate under different legal and …

What drives e-hailing apps adoption? An analysis of behavioral factors through fuzzy AHP

M Arora, H Singh, S Gupta - Journal of Science and Technology …, 2022 - emerald.com
Purpose In the era of digitalization and technology, tremendous changes have taken place
in the taxi industry worldwide. The traditional taxi service has transformed into the latest …