At this time the global market in Indonesia has two opposing effects, are increased or
decreased. The company that has a quality of service that is not optimal, then the company …

The purpose of this study is to assist companies in getting information about product
development as a result of improving product quality in accordance with customer needs …

Higher education becomes not only the center of knowledge but also a place to explore and
improve all aspects of excellent service that can improve its image. Therefore, every …

Madumongso is a food made from sticky rice which is native from East Java and recently
known in other areas in Indonesia. One of madumongso production centers in Blitar is UD …

Talking about silver craft, it is related to silver craft made in Kotagede, Yogyakarta.
Kotagede, the district that produce silver craft has a problem in developing their silver crafts …

Abstract Service quality is the totality of the characteristics of goods and services used to
meet customer needs, the visible and the invisible. The quality of education services in the …

Analysis of Motorcycle Workshop Service Quality Control Using the Quality Function
Deployment (QFD) Method to Optimise Service Quality.(Guidance Prof. Dr Muhardi, SE, M …

Perubahan yang cepat dalam dunia bisnis membuat persaingan antar perusahaan
meningkat cepat sehingga akan terjadi keberhasilan dan kegagalan bisnis bagi yang …

Abstract Pengembangan Pelayanan Jasa sangat penting dilakukan melihat kebutuhan dan
keinginan pelanggan serta pasar yang selalu mengalami siklus perubahan. Untuk dapat …

ABSTRAK PT Kobexindo Equipment (KOBE) merupakan sebuah perusahaan yang
menjalankan bidang usaha sebagai distributor resmi alat berat (Heavy Equipment) Lift Truck …