Recently there has been increased growth in the franchise sector, particularly in the food
service category. Previous studies have focused primarily on customer behavior; there have …

After decades of successful growth, franchising is facing new challenges brought on by its
own maturity. Once stable and highly productive, channel relationships are now in flux as …

The success of franchise systems is usually explained by referring to franchisees' incentives,
that is, residual claims to profit and empowerment through delegation. This paper focuses on …

Data from a survey of franchisees of a packaging, mailing, and business services franchise
system indicate franchisers make more frequent use of requests, threats, and legalistic …

Given the fierce and rising competition among food franchise brands, the relationship
between franchisees and franchisors is critical. This study aims to examine the role of the …

An exchange perspective of franchising recognizes the important role that both the
franchisor and franchisee assume in developing and maintaining sustainable relationships …

Drawing on the four dimensions of justice: distributive, procedural, interactional, and
informational justice, this research examines justice as an antecedent of franchisee …

In this study, we develop and examine the network of relationships explaining perceived
conflict in franchise relationships from a franchisee perspective. Our research contributes to …

Using franchise data, we identify that entrepreneurial characteristics of franchisees partially
impact on their opportunistic tendencies. Further, relational contracting increases franchisee …

Scholars have conducted franchisee performance research for decades; however,
understanding the antecedents and outcomes of franchisee performance is still limited. This …