Evolving Journey of Chatbots: Insights into Business Decisions

K Chhabria, M Damle - 2022 International Interdisciplinary …, 2022 - ieeexplore.ieee.org
Rapid digitization and the emergence of the internet and mobile devices have altered how
individuals communicate with businesses. Chatbots are specially designed and developed …

[PDF][PDF] A Literature Survey of Recent Advances in Chatbots. Information 2022, 13, 41

G Caldarini, S Jaf, K McGarry - 2022 - researchgate.net
Chatbots are intelligent conversational computer systems designed to mimic human
conversation to enable automated online guidance and support. The increased benefits of …

Chatbots: changing user needs and motivations

PB Brandtzaeg, A Følstad - interactions, 2018 - dl.acm.org
The vision of a compelling conversational interface is not easily attainable. We know that a
key success factor for chatbots and natural language user interfaces is how well they can …

[图书][B] Chatbot research and design

A Følstad, T Araujo, S Papadopoulos, ELC Law… - 2020 - Springer
Chatbots are conversational agents that allow the user access to information and services
through natural language dialogue, including text and voice. Research on chatbots has …

[HTML][HTML] A literature survey of recent advances in chatbots

G Caldarini, S Jaf, K McGarry - Information, 2022 - mdpi.com
Chatbots are intelligent conversational computer systems designed to mimic human
conversation to enable automated online guidance and support. The increased benefits of …

Conversational agents and chatbots: Current trends

A Joseph, NG Eapen - Machine Learning and Deep Learning in …, 2023 - taylorfrancis.com
Languages facilitate the communication and interaction process among people. Computers
learn to communicate with humans intelligently with the help of conversational agents and …

Chatbots technology and its challenges: An overview

H Zerouani, A Haqiq, B Bounabat - International Conference on Advanced …, 2022 - Springer
A chatbot is a conversational agent that uses Artificial Intelligence (AI) to interpret the text of
the chat using Natural Language Processing (NLP) in particular, instead of making direct …

[PDF][PDF] An overview of machine learning in chatbots

P Suta, X Lan, B Wu, P Mongkolnam… - International Journal of …, 2020 - ijmerr.com
A chatbot is an intelligent system which can hold a conversation with a human using natural
language in real time. Due to the rise of Internet usage, many businesses now use online …

Leveraging Chatbots for'the Edge'in Business

A Ranjan, N Mulakaluri - Gavesana Journal of Management, 2018 - search.proquest.com
Organizations are looking forward to exploit Machine Leaming/Deep Learning (ML/DL)
capabilities for various aspects ranging from cost efficiency, automation to real time …

Elevating Business Experiences: AI-Powered Chatbots Reforming Marketing and E-Commerce

M Waghambare, S Prabhu, P Ashok… - … the Financial Landscape …, 2024 - igi-global.com
The COVID-19 pandemic is altering the ways in which we connect with one another,
communicate with one another, and work together. The economic crisis brought about a fast …