The report examines officers' and complainants' views of the LR process and documents
ideas implemented by Cleveland and West Mercia police, aimed at improving officer and …

Police 56 Page 1 From Informal to Local Resolution: Assessing Changes to the Handling of
Low-Level Police Complaints A Report for The Police Foundation and the Independent Police …

Recent changes to the police complaints system envisage an expanded role for local
(informal) resolution, with a new range of options including restorative justice conferences …

This article summarizes surveys of three key stakeholder groups in the police complaints
and discipline process: the public, complainants and police. In general, public and …

Created by legislation that was signed into law in July of 2000, the Ashton Citizens' Police
Review Board (CPRB) became operational in May of 2001. The same legislation that …

ABSTRACT In 1993 the Queensland Police Service, Australia changed the way they dealt
with complaints against police officers. The type of system they chose recognized that the …

This report presents findings from the first phase of a three-year research project examining
the informal resolution (IR) of police complaints. The project is due for completion in March …

There was no need for legislation. The Home Affairs Committee (1997) looked at police
discipline and complaints and recommended extensive reform of discipline and further …

This paper reports on a survey of citizens who made complaints against Victoria Police
officers. The survey revealed considerable dissatisfaction with the complaints and discipline …

This chapter explores ways of addressing police accountability issues through enhanced
management of complaints systems. It also begins by analysing the nature of complaints …