This research was conducted at XYZ gas station with the aim of 1). Knowing the value of
customer satisfaction and GAP that occurs in each service attribute, 2). Mapping service …

SAMSAT is an administrative system to expedite and accelerate public services. SAMSAT
Medan Utara usually encountered with customer's complaints. Customer satisfaction is …

The rapid development of technology and time changes have made competition between
companies increasingly fierce. It also happens in the HDPE PVC pipe industry, highlighting …

A BSTRAK PT. HMA Logistik merupakan perusahaan yang bergerak di bidang ekspedisi
dan transportasi yang be rada di Tangerang. Dalam usaha melayani kebutuhan pelanggan …

PT Indoboiler merupakan perusahaanyang bergerak di bidang jasa, jasa Pemeliharan
berkala, Jasa Perbaikan dan pergantian, dan jasa Peningkatan Efisiensi Boiler. Pelayanan …

PT. XYZ is a company engaged in services as a freight forwarder. In an effort to serve the
needs of consumers in the process of exporting goods via air, PT. XYZ wants to improve the …

Recently retail business today is growing very rapidly, and lead increasingly tight
competition in the retail business, makes consumers are more selective in buying and …

ABSTRAK PDAM Kab. Banggai merupakan perusahaan jasa yang mempunyai tujuan
dalam memenuhi kebutuhan dalam bidang air bersih wajib memberikan pelayanan yang …

Customer satisfaction is synonymous with service quality, facilities and infrastructure
available in a company. CV. Solobeat Internasional Yogyakarta is one of the shops engaged …