Despite the growth of research on social media engagement over the last five years, studies
have failed to define exactly what engagement is. While many studies equate engagement …

This chapter presents a model of social media engagement. The model's components–
presentation of self, action and participation, uses and gratifications, positive experiences …

This study explores whether and how internal social media influences employee
engagement, a top priority for those working in public relations. Specifically, it proposes and …

Online engagement is prevalent in society but can be stressful because many debates are
controversial. Further, online engagement has become a global phenomenon, and …

The emergence of social media tools and technologies to facilitate daily information and
communication needs has called into question the relationship between these new spaces …

This meta-analytic study reviews empirical research published from 2007 to 2013 with an
aim of providing robust conclusions about the relationship between social media use and …

This study explores the antecedents of work-related social-media use. To date the role of
employees in organizational sense giving through work-related social-media use remains …

The emergence of internal social media platforms/applications is creating opportunities for
organizations to promote collaboration between employees and to improve employee …

Purpose This chapter examines the use of social media within organizations in order to
engage with both current and potential future employees. Design/methodology/approach It …

Purpose In “Social media's slippery slope: challenges, opportunities and future research
directions”, Schultz and Peltier (2013) asked “whether or how social media can be used to …