Driven answer generation for product-related questions in e-commerce

S Chen, C Li, F Ji, W Zhou, H Chen - … on Web Search and Data Mining, 2019 - dl.acm.org
The users often have many product-related questions before they make a purchase decision
in E-commerce. However, it is often time-consuming to examine each user review to identify …

Product-aware answer generation in e-commerce question-answering

S Gao, Z Ren, Y Zhao, D Zhao, D Yin… - Proceedings of the Twelfth …, 2019 - dl.acm.org
In e-commerce portals, generating answers for product-related questions has become a
crucial task. In this paper, we propose the task of product-aware answer generation, which …

Opinion-aware answer generation for review-driven question answering in e-commerce

Y Deng, W Zhang, W Lam - Proceedings of the 29th ACM International …, 2020 - dl.acm.org
Product-related question answering (QA) is an important but challenging task in E-
Commerce. It leads to a great demand on automatic review-driven QA, which aims at …

Meaningful answer generation of e-commerce question-answering

S Gao, X Chen, Z Ren, D Zhao, R Yan - ACM Transactions on …, 2021 - dl.acm.org
In e-commerce portals, generating answers for product-related questions has become a
crucial task. In this article, we focus on the task of product-aware answer generation, which …

Discovering relevant reviews for answering product-related queries

S Zhang, JH Lau, X Zhang, J Chan… - 2019 IEEE International …, 2019 - ieeexplore.ieee.org
With the increasing popularity of e-commerce, the number of product-related queries
generated by customers is growing. Answering these queries manually in real time is …

Answer identification from product reviews for user questions by multi-task attentive networks

L Chen, Z Guan, W Zhao, W Zhao, X Wang… - Proceedings of the AAAI …, 2019 - aaai.org
Online Shopping has become a part of our daily routine, but it still cannot offer intuitive
experience as store shopping. Nowadays, most e-commerce Websites offer a Question …

Sentiment enhanced answer generation and information fusing for product-related question answering

Y Du, X Jin, R Yan, J Yan - Information Sciences, 2023 - Elsevier
The reviews written by users in E-commerce platform have been fully exploited by product-
related question answering systems, which ignore the product descriptions with valuable …

based Question Generation with Adaptive Instance Transfer and Augmentation

Q Yu, L Bing, Q Zhang, W Lam, L Si - arXiv preprint arXiv:1911.01556, 2019 - arxiv.org
Online reviews provide rich information about products and service, while it remains
inefficient for potential consumers to exploit the reviews for fulfilling their specific information …

Responding e-commerce product questions via exploiting qa collections and reviews

Q Yu, W Lam, Z Wang - … of the 27th International Conference on …, 2018 - aclanthology.org
Providing instant responses for product questions in E-commerce sites can significantly
improve satisfaction of potential consumers. We propose a new framework for automatically …

Multi-type textual reasoning for product-aware answer generation

Y Feng, Z Ren, W Zhao, M Sun, P Li - Proceedings of the 44th …, 2021 - dl.acm.org
By reading reviews and product attributes, e-commerce question-answering task aims to
automatically generate natural-sounding answers for product-related questions. Existing …