S Gao, Z Ren, Y Zhao, D Zhao, D Yin… - Proceedings of the Twelfth …, 2019 - dl.acm.org
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we propose the task of product-aware answer generation, which …
Y Deng, W Zhang, W Lam - Proceedings of the 29th ACM International …, 2020 - dl.acm.org
Product-related question answering (QA) is an important but challenging task in E- Commerce. It leads to a great demand on automatic review-driven QA, which aims at …
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this article, we focus on the task of product-aware answer generation, which …
With the increasing popularity of e-commerce, the number of product-related queries generated by customers is growing. Answering these queries manually in real time is …
Online Shopping has become a part of our daily routine, but it still cannot offer intuitive experience as store shopping. Nowadays, most e-commerce Websites offer a Question …
Y Du, X Jin, R Yan, J Yan - Information Sciences, 2023 - Elsevier
The reviews written by users in E-commerce platform have been fully exploited by product- related question answering systems, which ignore the product descriptions with valuable …
Q Yu, L Bing, Q Zhang, W Lam, L Si - arXiv preprint arXiv:1911.01556, 2019 - arxiv.org
Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information …
Q Yu, W Lam, Z Wang - … of the 27th International Conference on …, 2018 - aclanthology.org
Providing instant responses for product questions in E-commerce sites can significantly improve satisfaction of potential consumers. We propose a new framework for automatically …
By reading reviews and product attributes, e-commerce question-answering task aims to automatically generate natural-sounding answers for product-related questions. Existing …