ITIL perspective on enterprise social media

M Alimam, E Bertin, N Crespi - International Journal of Information …, 2017 - Elsevier
Abstract Enterprise Social Media (ESM) services have been largely considered in the
literature as a new innovation; and thus a number of academic and industrial interests have …

Interplay of enterprise social media and learning at work: a qualitative investigation

A Sharma, J Bhatnagar, M Jaiswal… - Journal of Enterprise …, 2021 - emerald.com
Purpose The study aims to understand enterprise social media usage at work and explore
its impact on employee outcomes, particularly learning behaviors. The scope of the paper is …

The effect of employee participation in enterprise social media on their job performance

Y Lu, T Pan - IEEE Access, 2019 - ieeexplore.ieee.org
This study focuses on employee involvement in enterprise social media (ESM) and the
impact of ESM on job performance. Few studies found empirical support for this perspective …

[HTML][HTML] Mapping the evolution of e-commerce research through co-word analysis: 2001–2020

Y Bai, H Li - Electronic Commerce Research and Applications, 2022 - Elsevier
This current study examines how research themes and trends have developed in the e-
commerce field, aiming to provide a comprehensive understanding of e-commerce research …

Knowledge mapping of platform research: a visual analysis using VOSviewer and CiteSpace

X Ding, Z Yang - Electronic Commerce Research, 2022 - Springer
This study offers a systematic review of academic research on platforms in management,
business and economics. By using two visualization tools named VOSviewer and …

Overcoming SME barriers to gaining competitive advantage through social media

L Çalli, L Clark - Proceedings of the 2nd European Conference …, 2015 - books.google.com
Large scale enterprises (LSEs) successfully adopt social media to gain competitive
advantage through creation of brand awareness, promotion of customersatisfaction and …

Societal effects of social media in organizations: Reflective points deriving from a systematic literature review and a bibliometric meta-analysis

D Vrontis, E Siachou, G Sakka, S Chatterjee… - European Management …, 2022 - Elsevier
Social media provides its users with uninterrupted access to information for a variety of
matters. On the one hand, social media helps people to express themselves freely and …

The many faces of social media in business and economics research: Taking stock of the literature and looking into the future

A Tumasjan - Journal of economic surveys, 2024 - Wiley Online Library
Since their inception more than 15 years ago, social media have become a vibrant research
topic in business and economics research. This article presents an integrative literature …

Social media: The good, the bad, and the ugly

YK Dwivedi, G Kelly, M Janssen, NP Rana… - Information Systems …, 2018 - Springer
The ubiquity of social media has had a profound effect on the way we communicate and is of
significant importance to society and business. Social media tools have helped break down …

Mapping government social media research and moving it forward: A framework and a research agenda

R Medaglia, L Zheng - Government information quarterly, 2017 - Elsevier
The growing phenomenon of government social media requires better informed and more
complex studies, but all beginning with a clearer understanding of the current research …