How to improve employee satisfaction and efficiency through different enterprise social media use

M Liang, Z Xin, DX Yan, F Jianxiang - Journal of Enterprise …, 2020 - emerald.com
Purpose While prior research provides interesting insights into the effect of social media use
in enterprises, there is limited research on how use of different social media platforms affects …

Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance

X Chen, CX Ou, RM Davison - Internet Research, 2022 - emerald.com
Purpose This study investigates how employees' work-and social-related use of social
media can individually and interactively render different impacts on employees' performance …

A meta-analytic review of the relationship between social media use and employee outcomes

TH Chu - Telematics and Informatics, 2020 - Elsevier
Employees' social media use and its relationships with work-related outcomes have
received significant research attention in recent years. Extant research, however, has …

The impact of enterprise social media use on employee performance: a grounded theory approach

L Ma, X Zhang, G Wang - Journal of Enterprise Information …, 2022 - emerald.com
Purpose Enterprise social media (ESM) are frequently used in enterprises for daily
operation. Although many researchers have attempted to understand the antecedents and …

Enterprise social media usage: The motives and the moderating role of public social media experience

Y Liu, T Bakici - Computers in Human Behavior, 2019 - Elsevier
Abstract Enterprise Social Media platforms have been adopted and deployed in the
organizations with the aim of improving employees' work performance through facilitating …

[PDF][PDF] Exploring the impact of internal social media usage on employee engagement

A Haddud, JC Dugger, P Gill - Journal of social media for …, 2016 - researchgate.net
The emergence of internal social media platforms/applications is creating opportunities for
organizations to promote collaboration between employees and to improve employee …

Effects of support and job demands on social media use and work outcomes

P Charoensukmongkol - Computers in Human Behavior, 2014 - Elsevier
Studies related to the use of social media in the workplace are still somewhat scarce despite
their increasing popularity in social media research. This paper aims to investigate how …

Facilitating or inhibiting? The role of enterprise social media use in job performance

Y Shang, Y Pan, M Richards - Information Technology & People, 2023 - emerald.com
Purpose Organizations use enterprise social media (ESM) platforms to operate, function,
and develop. However, the effectiveness of the use of ESM is inconclusive. This study aims …

The effect of social media on employees' job performance: The mediating role of organizational structure

AS Cetinkaya, M Rashid - 2018 - mpra.ub.uni-muenchen.de
Social media is creating a drastic change at workplaces, and organizations are increasingly
interested in adaption of it for their business processes. The aim of social media usage at …

Social media usage and organizational performance: Reflections of Malaysian social media managers

F Parveen, NI Jaafar, S Ainin - Telematics and informatics, 2015 - Elsevier
Social media usage among organizations is growing tremendously. Organizations are now
building and maintaining social media public pages to improve their social network salience …