With the turn of the new millennium, global competition has increased. This competitive
pressure motivates the companies' management to verify their “business strategies and …

Total quality management (TQM) is a set of opinions and ideas that widely called
“management philosophy”. This management technique is able to assist the construction …

Sažetak The construction industry has lagged behind other industries in implementing
reform through total quality management. It has not followed the manufacturing industry in …

Total Quality Management (TQM) practices are well-known to encourage the performance of
organizations in terms of procedures, services, and products to meet customers' …

An increased demand of quality in the construction industry has been a major cause of
finding new systems and developing frameworks that are fit for purpose. Construction …

Total Quality Management (TQM) is based on the conceptions of managing and enhancing
the success of construction projects. When applied, TQM improves execution of time …

Maintaining quality in construction projects is paramount to project success, achieved
through techniques such as Total Quality Management (TQM). However, the key factors of …

Total Quality Management could be defined as a transformation in management style aimed
at constantly increasing customer satisfaction via the design and improvement of …

Abstract Total Quality Management (TQM) is one of the approaches that contributes towards
ensuring that projects are being delivered to the stakeholder requirements. The main …

Recognising quality to be a key focus for competitiveness, Total Quality Management (TQM)
was established and used in developed countries as a continually evolving philosophy for …