Receptionist or information kiosk: how do people talk with a robot?

MK Lee, S Kiesler, J Forlizzi - Proceedings of the 2010 ACM conference …, 2010 - dl.acm.org
The mental structures that people apply towards other people have been shown to influence
the way people cooperate with others. These mental structures or schemas evoke …

How do people talk with a robot? An analysis of human-robot dialogues in the real world

MK Lee, M Makatchev - CHI'09 Extended Abstracts on Human Factors in …, 2009 - dl.acm.org
This paper reports the preliminary results of a human-robot dialogue analysis in the real
world with the goal of understanding users' interaction patterns. We analyzed the dialogue …

Welcoming our robot overlords: Initial expectations about interaction with a robot

PR Spence, D Westerman, C Edwards… - Communication …, 2014 - Taylor & Francis
Because robots and other electronic agents perform increasingly social functions, people
will soon face the possibility of more frequent human–robot interactions. But what kinds of …

Ripple effects of an embedded social agent: a field study of a social robot in the workplace

MK Lee, S Kiesler, J Forlizzi, P Rybski - Proceedings of the SIGCHI …, 2012 - dl.acm.org
Prior research has investigated the effect of interactive social agents presented on computer
screens or embodied in robots. Much of this research has been pursued in labs and brief …

Initiating interactions in order to get help: Effects of social framing on people's responses to robots' requests for assistance

K Fischer, B Soto, C Pantofaru… - The 23rd IEEE …, 2014 - ieeexplore.ieee.org
Robots often need to ask humans for help, for instance to complete a human component in a
larger task or to recover from an unforeseen error. In this paper, we explore how robots can …

Fostering common ground in human-robot interaction

S Kiesler - ROMAN 2005. IEEE International Workshop on …, 2005 - ieeexplore.ieee.org
Effective communication between people and interactive robots would benefit if they have a
common ground of understanding. I discuss how the common ground principle of least …

Robots in the wild: Observing human-robot social interaction outside the lab

S Sabanovic, MP Michalowski… - 9th IEEE International …, 2006 - ieeexplore.ieee.org
This paper discusses the use of observational studies of human-robot social interaction in
open human-inhabited environments as a method for improving on the design and …

How to approach humans? Strategies for social robots to initiate interaction

S Satake, T Kanda, DF Glas, M Imai… - Proceedings of the 4th …, 2009 - dl.acm.org
This paper proposes a model of approach behavior with which a robot can initiate
conversation with people who are walking. We developed the model by learning from the …

How people talk with robots: Designing dialog to reduce user uncertainty

K Fischer - Ai Magazine, 2011 - ojs.aaai.org
If human-robot interaction is mainly shaped by users' strategies to deal with their unfamiliar
artificial com¬ munication partner, as it is suggested here, robot dialog design should orient …

Effects of adaptive robot dialogue on information exchange and social relations

C Torrey, A Powers, M Marge, SR Fussell… - Proceedings of the 1st …, 2006 - dl.acm.org
Human-robot interaction could be improved by designing robots that engage in adaptive
dialogue with users. An adaptive robot could estimate the information needs of individuals …