A novel approach to relative importance ratings of customer requirements in QFD based on probabilistic linguistic preferences

Y Du, D Liu - Fuzzy Optimization and Decision Making, 2021 - Springer
Quality function deployment (QFD) is a customer-oriented product/service design tool with
diversified team members reaching a consensus in developing a new or an improved …

An approach to quality function deployment based on probabilistic linguistic term sets and ORESTE method for multi-expert multi-criteria decision making

X Wu, H Liao - Information Fusion, 2018 - Elsevier
The quality function deployment (QFD) is an effective tool to translate the customer
requirements (CRs) to the design requirements (DRs) of a product. The process of selecting …

An integrated linguistic-based group decision-making approach for quality function deployment

XT Wang, W Xiong - Expert Systems with Applications, 2011 - Elsevier
Quality function deployment (QFD) is a well-known customer-driven approach for new or
improved product/service design and development to maximize customer satisfaction. A …

Fuzzy group decision-making for multi-format and multi-granularity linguistic judgments in quality function deployment

Z Zhang, X Chu - Expert Systems with Applications, 2009 - Elsevier
As a customer-driven tool, quality function deployment (QFD) is widely used in product
planning or improvement to achieve higher product performance and customer satisfaction …

A new integrated approach for engineering characteristic prioritization in quality function deployment

YJ Ping, R Liu, W Lin, HC Liu - Advanced Engineering Informatics, 2020 - Elsevier
As a customer-driven quality improvement tool, quality function deployment (QFD) can
convert customer requirements (CRs) into appropriate engineering characteristics (ECs) in …

Determining importance ratings of patients' requirements with multi-granular linguistic evaluation information

X Li, Z He - International Journal of Production Research, 2017 - Taylor & Francis
Determination of patients' requirements (PRs) importance is a critical issue of medical
service design. Quality function deployment (QFD) is one of the very effective customer …

Uncertain quality function deployment using a hybrid group decision making model

ZL Wang, JX You, HC Liu - Symmetry, 2016 - mdpi.com
Quality function deployment (QFD) is a widely used quality system tool for translating
customer requirements (CRs) into the engineering design requirements (DRs) of products or …

Coping with diversity ratings in prioritizing design requirements in quality function deployment: A consensus-based approach with minimum-maximum adjustments

J Xiao, X Wang, H Zhang - Computers & Industrial Engineering, 2022 - Elsevier
Quality function deployment (QFD) is a powerful customer-driven quality management tool
that improves product quality by translating customer requirements (CRs) into design …

A group multi-granularity linguistic-based methodology for prioritizing engineering characteristics under uncertainties

Z Wang, RYK Fung, YL Li, Y Pu - Computers & Industrial Engineering, 2016 - Elsevier
Abstract Quality Function Deployment (QFD) is a customer driven tool for product
development. Prioritizing Engineering Characteristics (ECs) is a crucial stage in QFD …

The Extension of Quality Function Deployment Based on 2‐Tuple Linguistic Representation Model for Product Design under Multigranularity Linguistic Environment

M Li - Mathematical Problems in Engineering, 2012 - Wiley Online Library
Quality function deployment (QFD) is a customer‐driven approach for product design and
development. A QFD analysis process includes a series of subprocesses, such as …