0002 A portion of the disclosure of this patent document contains material which is subject to
copyright protection. The copyright owner has no objection to the facsimile reproduction by …

(54) METHOD AND APPARATUS FOR ALLOWING (58) Field of Classification Search.........
709f2OO 203 A REMOTE SITE TO INTERACT WITH AN 709/217 227, 238 245; 705/9, 10 …

This application is a continuation of application Ser. No. 09/506,405 filed on Feb. 17, 2000,
now abandoned which in turn was a continuation of application Ser. No. 08/962.912, filed …

The present invention comprises a method, apparatus and busineSS System for allowing on-
line communications with members of a group of recipients for whom the invention has been …

BACKGROUND The present invention is a system for permitting internet users to access
network resources more efficiently. Particu larly, the present invention is a system which …

57 ABSTRACT A method and system (100) establishes voice communica tions between a
computer user (102) and an agent (104) of a busineSS Over a computer network, Such as …

The present invention comprises a method, apparatus and business system for allowing on-
line communications with members of a group of recipients for whom the invention has been …

Providing prioritization of user online access to an online commerce site. Third party
applications using API function calls to access an online commerce site are restricted to …

The System for performing online data queries is a distrib uted computer System with a
plurality of Server nodes each fully redundant and capable of processing a user query …

(56) References Cited A system is provided to deliver professional services over Us
'PATENT DOCUMENTS the Internet. The system includes a computer, a database 'of client …