Alignment of resources, actors and contexts for value creation: Bringing knowledge management into service-dominant logic

FJ Carrillo, B Edvardsson, J Reynoso… - International Journal of …, 2019 - emerald.com
Purpose This paper aims to deepen the understanding of resource integration for value co-
creation within service-dominant logic (SDL), by drawing on key knowledge management …

Service co-creation and value realisation

T Hilton, T Hughes, D Chalcraft - Journal of Marketing …, 2012 - Taylor & Francis
The notion of value co-creation is central to the discourse of Service-Dominant Logic (SD
logic) yet there remains little agreement among academics seeking to explain or research …

A unifying perspective for the technological, business model, and market aspects of innovation

H Wieland, SL Vargo, MA Akaka… - Sage handbook on …, 2018 - torrossa.com
Recent work on service-dominant logic increasingly highlights that actor-generated
institutions are essential to understanding service exchange and value cocreation (eg …

Towards becoming a service-dominant enterprise: an actor engagement perspective

HH Chou, CC Huang, PY Tu - Service Business, 2023 - Springer
Abstract Service-dominant logic (SDL) has become an important thinking, in which service
fuels growth of the firm. However, existing evidence offers little explanation of how service …

A new conceptualization of service innovation grounded in S‐D logic and service systems

B Edvardsson, B Tronvoll - … Journal of Quality and Service Sciences, 2013 - emerald.com
Purpose–The aim of this paper is to conceptualize service innovation through a service‐
dominant logic (S‐D logic) lens and a service system foundation. Design/methodology …

The role of meaning in service innovation: a conceptual exploration

AK Korper, S Holmlid, L Patrício - Journal of Service Theory and …, 2021 - emerald.com
Purpose The purpose of this paper is to introduce the concept of meaning as a relevant but
missing link in understanding the building blocks of service innovation informed by service …

Emergence of novel resources in service ecosystems

K Koskela-Huotari, B Edvardsson… - The SAGE handbook of …, 2018 - torrossa.com
Service-dominant (SD) logic is grounded in the idea that service–the process of applying
resources for the benefit of another actor–is the fundamental basis of all exchange (Vargo …

Advancing service-dominant logic with systems thinking

E Jaakkola, V Kaartemo, J Siltaloppi… - Journal of Business …, 2024 - Elsevier
Service-dominant (SD) logic, introduced by Vargo and Lusch (2004), set in motion a
potential paradigm shift (Brodie, Lobler, & Ferher, 2019) in marketing in which the focus is …

Resource integration for co-creation between marketing agencies and clients

T Hughes, M Vafeas, T Hilton - European Journal of Marketing, 2018 - emerald.com
Purpose Resource integration is a central idea within service-dominant logic (SD logic), but
there has been little scholarly research on this aspect of theory. This paper aims to explore …

The evolution and prospects of service-dominant logic: An investigation of past, present, and future research

R Wilden, MA Akaka, IO Karpen… - Journal of service …, 2017 - journals.sagepub.com
Service-dominant logic (SDL) emerged over a decade ago as a potential framework and
paradigmatic lens for rethinking the role of service in exchange and value creation. The …