Online food delivery service (OFDS) has been widely utilized during the new normal of the
COVID-19 pandemic, especially in a developing country such as Indonesia. The purpose of …

The growth of technologies is transforming countless economic or business activities. This
situation is offering greater competence and expediency to customers and businesses, and …

Right now retailer and customers are trying to adjust with new condition. The consumer
behaviour is changing quickly according to situation. Retailer also very quick in adopting …

Technological enhancements bring more convenience to customers by providing
opportunities to do various service transactions through Self Service Technologies (SSTs) …

Due to the impact of COVID-19, the nation implemented stringent measures that limited the
populace's capacity to participate in physical activities. As a result of these regulations …

The introduction of self-service technologies (SSTs) in the banking industry has been
emerging as one of the significant business drivers that facilitate customers in operating their …

With the rapid adoption and the significances of self-service technologies (SSTs) in the
fashion retail stores, this study is to identify underlying dimensions of perceived interactivity …

Ongoing technological disruptions in the service industries have altered modern business
practices globally. Due to the unending transference in the overall consumer behavior in …

This study aims to prepare a comprehensive self-service technology model that incorporates
the hygiene and health issues throughout the restaurant industry amid pandemics. To this …

Digital marketing has grown rapidly in the past few years as more and more businesses are
realizing the importance of a good online presence. The use of digital technologies during …