Social media has gained a lot of importance in this modern high-speed world where people
sprint to save every bit of time and money. Social media, considered “big data”, is finding …

Individuals produce a large amount of freely available data by interacting, sharing, and
consuming content through social media. Social Media Mining is a systematic analysis of …

In today business, meeting customer satisfaction is a must. Customer satisfaction is related
with various factors such as: hope, loyalty, and complaint. Previously, surveying customer …

Social media are technological tools that allow users to share and discuss information. Most
social media are Internet-based applications that manage textual information. These include …

Today, the use of social networks is growing ceaselessly and rapidly. More alarming is the
fact that these networks have become a substantial pool for unstructured data that belong to …

In the era of digital world, due to the revolution in the field of Information and Communication
Technology, Social Networks are providing an accessible platform for users to share and …

Social network has gained remarkable attention in the last decade. Accessing social
network sites such as Twitter, Facebook LinkedIn and Google+ through the internet and the …

This chapter is from Social Media Mining: An Introduction. By Reza Zafarani, Mohammad Ali
Abbasi, and Huan Liu. Cambridge University Press, 2014. Draft version: April 20, 2014 …

Over the last decade, social media use has gained much attention of scholarly researchers.
One specific reason of this interest is the use of social media for communication; a trend that …

Revised: 27/Oct/2017, Accepted: 19/Nov/2017, Published: 30/Nov/2017 Abstract-Knowledge
plays a vital role in every sphere of human life. Data Mining supports to acquire knowledge …