Human-AI interaction in human resource management: Understanding why employees resist algorithmic evaluation at workplaces and how to mitigate burdens

H Park, D Ahn, K Hosanagar, J Lee - … of the 2021 CHI conference on …, 2021 - dl.acm.org
Recently, Artificial Intelligence (AI) has been used to enable efficient decision-making in
managerial and organizational contexts, ranging from employment to dismissal. However, to …

Designing fair AI in human resource management: Understanding tensions surrounding algorithmic evaluation and envisioning stakeholder-centered solutions

H Park, D Ahn, K Hosanagar, J Lee - … of the 2022 CHI conference on …, 2022 - dl.acm.org
Enterprises have recently adopted AI to human resource management (HRM) to evaluate
employees' work performance evaluation. However, in such an HRM context where multiple …

Algorithmic hiring in practice: Recruiter and HR Professional's perspectives on AI use in hiring

L Li, T Lassiter, J Oh, MK Lee - Proceedings of the 2021 AAAI/ACM …, 2021 - dl.acm.org
The use of AI-enabled hiring software raises questions about the practice of Human
Resource (HR) professionals' use of the software and its consequences. We interviewed 15 …

Participatory algorithmic management: Elicitation methods for worker well-being models

MK Lee, I Nigam, A Zhang, J Afriyie, Z Qin… - Proceedings of the 2021 …, 2021 - dl.acm.org
Artificial intelligence is increasingly being used to manage the workforce. Algorithmic
management promises organizational efficiency, but often undermines worker well-being …

Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management

MK Lee - Big Data & Society, 2018 - journals.sagepub.com
Algorithms increasingly make managerial decisions that people used to make. Perceptions
of algorithms, regardless of the algorithms' actual performance, can significantly influence …

Re-examining whether, why, and how human-AI interaction is uniquely difficult to design

Q Yang, A Steinfeld, C Rosé… - Proceedings of the 2020 …, 2020 - dl.acm.org
Artificial Intelligence (AI) plays an increasingly important role in improving HCI and user
experience. Yet many challenges persist in designing and innovating valuable human-AI …

Towards a science of human-ai decision making: a survey of empirical studies

V Lai, C Chen, QV Liao, A Smith-Renner… - arXiv preprint arXiv …, 2021 - arxiv.org
As AI systems demonstrate increasingly strong predictive performance, their adoption has
grown in numerous domains. However, in high-stakes domains such as criminal justice and …

Investigations of performance and bias in human-AI teamwork in hiring

A Peng, B Nushi, E Kiciman, K Inkpen… - Proceedings of the AAAI …, 2022 - ojs.aaai.org
In AI-assisted decision-making, effective hybrid (human-AI) teamwork is not solely
dependent on AI performance alone, but also on its impact on human decision-making …

Stakeholder-Centered AI Design: Co-Designing Worker Tools with Gig Workers through Data Probes

A Zhang, A Boltz, J Lynn, CW Wang… - Proceedings of the 2023 …, 2023 - dl.acm.org
AI technologies continue to advance from digital assistants to assisted decision-making.
However, designing AI remains a challenge given its unknown outcomes and uses. One …

On the influence of explainable AI on automation bias

M Schemmer, N Kühl, C Benz, G Satzger - arXiv preprint arXiv:2204.08859, 2022 - arxiv.org
Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in
many areas, such as medicine and banking, is continuously rising. However, insights on the …