Collaboration, communication, support, and relationships in the context of e-commerce within the franchising sector

Z Kremez, L Frazer, S Quach… - Relationship Marketing in …, 2023 - taylorfrancis.com
This research aims to investigate how ecommerce influences elements of the franchising
sector that have adopted an ecommerce strategy. A multiple case-study approach was …

Franchising: A review and avenues to greater theoretical diversity

JG Combs, SC Michael, GJ Castrogiovanni - Journal of management, 2004 - Elsevier
As franchising has increased its visibility and impact on the business landscape, it has
attracted the attention of a wide variety of researchers from different academic backgrounds …

Identity in franchise systems: The role of franchisee associations

B Lawrence, PJ Kaufmann - Journal of Retailing, 2011 - Elsevier
Utilizing theories of identity this article presents findings from a qualitative study regarding
the significant role independent franchisee associations play within franchise systems. The …

Franchisor–franchisee bankruptcy and the efficacy of franchisee governance

KD Antia, S Mani, KH Wathne - Journal of Marketing …, 2017 - journals.sagepub.com
Franchisors' long-term viability is tied to the ongoing operations of their franchisees. To
ensure the ongoing performance of franchisees, franchisors deploy multiple governance …

Value co-creation through knowledge exchange in franchising

A K. Paswan, D D'Souza… - Journal of Services …, 2014 - emerald.com
Purpose–This paper proposes a knowledge-exchange framework for value co-creation in
franchise network. Design/methodology/approach–This conceptual study integrates …

Franchisee-based brand equity and performance

JA Felício, M Duarte, V Caldeirinha… - The Service Industries …, 2014 - Taylor & Francis
This study focuses on the perceptions of franchisees and analyzes the influence of brand
equity on franchisee performance. The factors that constitute brand equity are also …

Managing the franchisor–franchisee relationship: A relationship marketing perspective

A Watson, R Johnson - Journal of Marketing Channels, 2010 - Taylor & Francis
Since the emergence of the relationship marketing paradigm, researchers have increasingly
considered why some efforts at relationship marketing are more successful than others. This …

A preliminary study: Exploring franchising growth factors of franchisor and franchisee

MF Abdul Ghani, M Hizam-Hanafiah, R Mat Isa… - Journal of Open …, 2022 - mdpi.com
Previous literature has acknowledged franchising as a great way for businesses to expand
into new areas and opportunities. It has become a popular option for those who are looking …

Determinants of franchise conversion: a franchisee perspective

C Hodge, H Oppewal… - European Journal of …, 2013 - emerald.com
Purpose–Conversion franchising is a strategy where franchisors recruit existing franchisees
from rival systems or by converting independent businesses to franchisees. The present …

Franchisor use of influence and conflict in a business format franchise system

S Tikoo - International Journal of Retail & Distribution …, 2005 - emerald.com
Purpose–This study aims to examine the relationship between a franchisor's use of different
types of persuasive communication to influence its franchisees and franchisee perceptions …