Effect of confidence and explanation on accuracy and trust calibration in AI-assisted decision making

Y Zhang, QV Liao, RKE Bellamy - … of the 2020 conference on fairness …, 2020 - dl.acm.org
Today, AI is being increasingly used to help human experts make decisions in high-stakes
scenarios. In these scenarios, full automation is often undesirable, not only due to the …

Who should i trust: Ai or myself? leveraging human and ai correctness likelihood to promote appropriate trust in ai-assisted decision-making

S Ma, Y Lei, X Wang, C Zheng, C Shi, M Yin… - Proceedings of the 2023 …, 2023 - dl.acm.org
In AI-assisted decision-making, it is critical for human decision-makers to know when to trust
AI and when to trust themselves. However, prior studies calibrated human trust only based …

In AI we trust? Factors that influence trustworthiness of AI-infused decision-making processes

M Ashoori, JD Weisz - arXiv preprint arXiv:1912.02675, 2019 - arxiv.org
Many decision-making processes have begun to incorporate an AI element, including prison
sentence recommendations, college admissions, hiring, and mortgage approval. In all of …

It's complicated: The relationship between user trust, model accuracy and explanations in AI

A Papenmeier, D Kern, G Englebienne… - ACM Transactions on …, 2022 - dl.acm.org
Automated decision-making systems become increasingly powerful due to higher model
complexity. While powerful in prediction accuracy, Deep Learning models are black boxes …

Fairness and explanation in AI-informed decision making

A Angerschmid, J Zhou, K Theuermann… - Machine Learning and …, 2022 - mdpi.com
AI-assisted decision-making that impacts individuals raises critical questions about
transparency and fairness in artificial intelligence (AI). Much research has highlighted the …

The role of domain expertise in trusting and following explainable AI decision support systems

S Bayer, H Gimpel, M Markgraf - Journal of Decision Systems, 2022 - Taylor & Francis
Although the roots of artificial intelligence (AI) stretch back some years, it currently flourishes
in research and practice. However, AI deals with trust issues. One possible solution …

Formalizing trust in artificial intelligence: Prerequisites, causes and goals of human trust in AI

A Jacovi, A Marasović, T Miller… - Proceedings of the 2021 …, 2021 - dl.acm.org
Trust is a central component of the interaction between people and AI, in that'incorrect'levels
of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the …

Are explanations helpful? a comparative study of the effects of explanations in ai-assisted decision-making

X Wang, M Yin - Proceedings of the 26th International Conference on …, 2021 - dl.acm.org
This paper contributes to the growing literature in empirical evaluation of explainable AI
(XAI) methods by presenting a comparison on the effects of a set of established XAI methods …

Do humans trust advice more if it comes from ai? an analysis of human-ai interactions

K Vodrahalli, R Daneshjou, T Gerstenberg… - Proceedings of the 2022 …, 2022 - dl.acm.org
In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a
human user. The user may ignore this advice or take it into consideration to modify their …

Explanations can reduce overreliance on ai systems during decision-making

H Vasconcelos, M Jörke… - Proceedings of the …, 2023 - dl.acm.org
Prior work has identified a resilient phenomenon that threatens the performance of human-
AI decision-making teams: overreliance, when people agree with an AI, even when it is …