Background The handling of laboratory, imaging and other test results in UK general
practice is a high-volume organisational routine that is both complex and high risk. Previous …

Objective To explore experiences and perceptions of frontline administrators involved in the
systems-based management of laboratory test ordering and results handling in general …

Objectives Up to 30% of healthcare spending is considered unnecessary and represents
systematic waste. While much attention has been given to low-value clinical tests and …

Implementing management innovations to improve safety of healthcare delivery is a critically
important, yet often elusive, goal for healthcare organisations. Safety rounds, in which senior …

Background Positive safety cultures are imperative for patient and staff outcomes. For
transformation to occur in healthcare safety cultures, data should be collected at clinical …

As noted recently within this journal, quality improvement evaluations need to be
theoretically informed if they are to have meaning and value to service improvement [1]. The …

Background In general practice internationally, many care teams handle large numbers of
laboratory test results relating to patients in their care. Related research about safety issues …

Over the past decade, patient safety has emerged as a major issue in hospitals, arising from
reports of unacceptable levels of harm to patients caused by the process of health care itself …

Background: Timely error detection including feedback to clinical staff is a prerequisite for
focused improvement in patient safety. Real time auditing, the efficacy of which has been …

Objectives: While safety-dedicated professional roles are common in other high-risk
industries, in health care they have tended to have a relatively narrow, technical focus. We …