Patient safety is an increasing concern for health systems internationally. The majority of
administrative work in UK general practice takes place in the context of organisational …

Purpose–Current thinking about “patient safety” emphasises the causal relationship
between the work environment and the delivery of clinical care. This research draws on the …

Objectives: While safety-dedicated professional roles are common in other high-risk
industries, in health care they have tended to have a relatively narrow, technical focus. We …

Background The handling of laboratory, imaging and other test results in UK general
practice is a high-volume organisational routine that is both complex and high risk. Previous …

Within existing health care safety research, limited attention has been paid to the
significance of “the system” in relation to team work, and the term system is also commonly …

Background Safety leadership in healthcare is required and should be encouraged from the
bedside through to the executive and is essential for the safety of the patients in our care …

Background Prescribing is a high-volume primary care routine where both speed and
attention to detail are required. One approach to examining how organisations approach …

Objective: To describe experiences among general practitioners (GPs) in Norway regarding
horizontal task shifting experiences associated with adverse events that potentially put …

Traditionally, in trying to design―safe‖ systems, variability has been seen as a threat,
because it brings with it the possibility of an unwanted outcome. Variability of hardware was …

In September 2017, the Royal Australasian College of Medical Administrators adopted a
new clinical governance framework that recognised healthcare as a complex adaptive …