Purpose The prevalence of artificial intelligence (AI) has considerably affected management
and society. This paper aims to explore its potential impact on hospitality industry …

Artificial intelligence is another advance in technology for the hotel industry and its role is
undetermined at this time. The overarching purpose of this treatise was to examine hotel …

Purpose–Artificial intelligence (AI) adoption is critical in the age of digital technology. This
review article aims to evaluate the literature on AI in the hospitality industry. Method–A …

Purpose Artificial intelligence (AI) and big data analysis may further enhance the automated
and smart features of tourism and hospitality services. However, it also poses new …

Purpose–This study aims to investigate whether and how artificial intelligence (AI)
awareness affects work withdrawal. Design/methodology/approach–This survey garners …

Purpose This study aims to explore the associations linking employees' challenge-
hindrance appraisals toward artificial intelligence (AI) to service performance while …

The advent of machines powered by artificial intelligence (AI) and robotics technologies
have already strongly influenced the hospitality industry, and the effects of its replacement …

This study examines how employees' perceived AI-supported autonomy influences their
innovative performance in hospitality. Drawing on self-determination theory, we proposed …

Artificial intelligence (AI) and robots are increasingly becoming a part of workplaces across
the globe. The hospitality sector has also adopted the usage of AI, robots, and other modern …

Purpose Artificial intelligence (AI) continues to be deployed in workplaces. While there are
many positive outcomes of AI integration, understanding the extent of its consequences on …