The enterprise management represents a heterogeneous aggregate of both resources and
assets that need to be coordinated and orchestrated in order to reach the goals related to …

Business Process Management (BPM) has been in existence for decades. In broad terms
BPM uses, complements, integrates and extends theories, methods and tools from other …

The present paper is trying to bring some solid arguments concerning the common part, the
relation and a few limitations when trying to bring together two recent fields of interest …

There exist some approaches to support decision making in the context of business
processes. Most of them are not systemized. The aim of this paper is to evaluate and …

Lack of clarity regarding the scope and integration of business process management and
enterprise resource planning are recurring themes. This results in difficulties in …

Speaking about history of Business Process Management, first we have to glance back, to
appreciate the contribution to rationalization and organization of work FW Taylor and H …

The unpredictability of business activities means that business process management should
provide a way to adapt to change. The traditional workflow approach, based on predefined …

This volume comprises all papers presented at the 21st International Conference on
Business Process Management (BPM), held during September 11–15, 2023 in Utrecht, the …

Now that we live in an age in which cocreation is taken seriously, entrepreneurs must focus
and anticipate, or they will go under. Organizations, within or outside their own chain, work …

Business processes represent one of the core assets of organisations for many reasons.
They have direct impact on the attractiveness of products and services, influence customer …